Pedro Magalhães
Project Manager
Almada
Summary
Organised and detail-oriented professional with extensive experience in luxury in luxury retail operations and cross-industry roles in biomedical sciences and education consulting. Proven ability to manage complex projects, lead teams, and optimise processes. Skilled in coordinating new store launches, training staff and implementing efficient operational procedures. Eager to leverage my diverse expertise in project execution, stakeholder communication, and process optimization to transition to a project management role and deliver measurable results.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Senior Client Advisor
Hublot
12.2023 - 06.2024
- Launched Portugal's first Hublot boutique, overseeing all aspects of the store opening
- Planned, developed and implemented comprehensive training programs for staff in watchmaking and operational procedures that led to customer satisfaction and increased store efficiency
- Generated and analysed daily reports for Hublot headquarters, ensuring alignment with company objectives
- Collaborated with management on store operations, including opening, closing, and daily activities
Senior Client Advisor
Prada Group
06.2022 - 10.2023
- Managed client relationships using CRM and digital tools to maximise sales opportunities and achieve targets
- Ensured compliance with company operational guidelines and stock procedures
- Maintained up-to-date knowledge of fashion trends and competitor activities to drive sales performance
Senior Client Advisor
Casa Loewe Lisboa
06.2021 - 05.2022
- Played a key role in launching Casa Loewe Lisboa, planning, designing and implementing operational procedures
- Produced daily reports for Loewe headquarters, facilitating effective communication between local operations and central management
- Supported management in daily store operations, ensuring smooth functioning and adherence to brand standards
Assistant Operations Manager
Hui Education
06.2018 - 12.2018
- Managed and supervised university applications, visa processes, and study permit renewals for international students
- Coordinated with educational partners and government agencies to ensure compliance with regulations
- Oversaw Portuguese and Spanish tutoring programs, helping students achieve their academic goals
Blood Collection Station Manager
Medicil
08.2009 - 12.2014
- Established and managed new blood collection stations, overseeing daily operations and quality control
- Implemented cost-reduction strategies by optimising transportation routes and staff management
- Handled staff recruitment, training, and other human resources responsibilities
Education
Bachelor - Biomedical Sciences
Escola Superior de Saúde Ribeiro Sanches (ERISA)
01.2004 - 01.2008
Skills
- Project Management
- Team Leadership
- Operational Procedures Implementation
- Sales Management
- Client Relationship Management
- Financial Reporting and Analysis
- Training and Development
- Quality Control
- Regulatory Compliance
Certification
Google's Project Management
Timeline
Senior Client Advisor
Hublot
12.2023 - 06.2024
Senior Client Advisor
Prada Group
06.2022 - 10.2023
Senior Client Advisor
Casa Loewe Lisboa
06.2021 - 05.2022
Assistant Operations Manager
Hui Education
06.2018 - 12.2018
Blood Collection Station Manager
Medicil
08.2009 - 12.2014
Bachelor - Biomedical Sciences
Escola Superior de Saúde Ribeiro Sanches (ERISA)
01.2004 - 01.2008
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