Prava Thapa
Cascais
Summary
Professional and enthusiastic Waitress with several years of experience serving food in busy dining establishments. Committed to adhering to health and safety standards, while serving as a helpful and positive team member. Bringing forth a motivated attitude and the ability to multitask and work well under pressure.
Overview
7
7
years of professional experience
Work History
Head Waiter
Ritz Carlton Penha Longa Resort
Lisbon
03.2023 - Current
- Worked as a team member to achieve the highest level of customer service.
- Remained professional and polite under all circumstances.
- Worked to accommodate patrons with personal dietary preferences and restrictions.
- Helped to train new employees when needed.
- Coordinated varied shift types, utilizing staff members' strengths to create cohesive services
bartender
bucanero tapas and bar
Cascais
10.2021 - 11.2022
- Maintained a well-stocked bar by regularly checking inventory and placing orders for supplies
- Provided bar staff with training and guidance, resulting in improved customer service standards
- Conducted daily/weekly cleaning tasks to maintain an orderly, sanitary work environment
waitress
FRK. FRYD Farum Kulturhus
Copenhagen
10.2019 - 08.2020
- Multi-tasked efficiently to provide prompt and efficient service to all guests
- Resolved customer complaints in a timely and professional manner, resulting in repeat customers and referrals
- Cross-trained in other restaurant roles to ensure smooth operations when needed
Education
business management -
pentagon international college
kathmandu01-2015
AP degree - logistic management
Campus Koge (ZIBAT)
Copenhagen06-2020
Skills
- Excellent Customer Service Skills
- Knowledge of Food Safety
- Advanced Communication Skills
- Teamwork Skills
- Motivated Attitude
Languages
Nepali
Portuguese
English
Timeline
Head Waiter
Ritz Carlton Penha Longa Resort
03.2023 - Current
bartender
bucanero tapas and bar
10.2021 - 11.2022
waitress
FRK. FRYD Farum Kulturhus
10.2019 - 08.2020
business management -
pentagon international college
AP degree - logistic management
Campus Koge (ZIBAT)