Rajan Pandya
Lisbon
Summary
Certified Six Sigma Black Belt and IO4PM Project Manager with extensive experience in SaaS implementation, Agile project management, and telecom infrastructure deployment. Proven track record in leading multi-million dollar telecom projects, optimizing processes, and improving operational efficiency. Strong technical background in wireless network enhancement, project lifecycle management, and skilled in cross-functional team leadership.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Implementation Manager
GeekConnects Technologies
12.2020 - Current
- use Spearheaded end-to-end implementation of FieldClix’s SaaS platform, ensuring timely delivery and high-quality deployments across diverse client environments
- Lead Agile-driven implementation cycles, including sprint planning, backlog prioritization, and cross-functional collaboration, to improve operational efficiency and product quality
- Successfully configured and customized SaaS tools for 25+ clients across multiple industries, supporting a workforce of over 1,500 field employees.
- Managed technical documentation and training programs to enhance user enablement and support long-term adoption
- Partnered with engineering teams to deliver feature enhancements and resolve complex technical challenges through collaborative problem-solving
- Designed analytics dashboards and customized reporting solutions to provide clients with actionable insights and improved decision-making
- Played a pivotal role in stakeholder management, aligning technical requirements with business objectives to deliver measurable outcomes
- Troubleshot technical issues during implementations, working closely with IT teams to resolve problems quickly and minimize downtime for clients.
- Streamlined implementation processes by identifying inefficiencies and implementing best practices, resulting in reduced project timelines.
- Enhanced client satisfaction by proactively addressing concerns and providing timely updates on progress.
- Led a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.
- We utilize Jira, Microsoft Office, G Suite, and the Fieldclix platform to support various tasks and streamline communication.
Engineering Director
America Networks
01.2020 - 11.2020
- Led multiple telecom implementation projects for Nokia, Ericsson, Alcatel Lucent, and Samsung
- Managed network upgrades, operations, and financial forecasting for Verizon, AT&T, and T-Mobile
- Directed project managers, ensuring SLA compliance and risk mitigation
- Program management, team building and Operations Management
- Track site completion & change request approvals, technical guide for installation, commissioning, integration, operation, & maintenance of cellular network
- P&L Management & Risk Management, Vendor management, contract negotiation for wireless testing & rollout
- Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
- Managed budgets effectively while ensuring resource allocation aligned with company goals and objectives.
- Grew existing client relationships through consistent communication and effective contact.
- Managed 200+ Field employees with support of Project Managers.
Project Manager
America Networks
04.2017 - 11.2020
- Led several nationwide, multimillion-dollar telecommunications projects, including CSR Swap, Airscale, and TMO/AT&T Carrier Add, driving significant carrier capability upgrades for major providers like Verizon, T-Mobile, and AT&T, all while maintaining a perfect safety record with zero violations.
- Consistently maintained 25%+ profit margins across diverse telecom initiatives
- Directed end-to-end project execution, encompassing hiring, project management, issue resolution, stakeholder communication, change order approvals, budget oversight, and billing
- Negotiated and managed third-party contracts related to project deliverables.
- Managed 50+ field employees across multiple tower and ground work projects, while providing detailed project status updates to stakeholders and executive management
BTSITD-LTE Engineer
Amirit Technologies
06.2014 - 03.2017
- Installation, commissioning, integrating, system verification & acceptance for Nokia BTS/TD-LTE (Flexi platform) Network Element
- Project Support Engineer for call testing and PsAP
Project Manager
Cemetrix Inc.
07.2013 - 05.2014
- Managing 250+ sites with proper Ericsson quality standard
- Optimized network design, troubleshooting, and wireless deployment strategies
Field Engineer
Prithvi Information Systems
11.2012 - 07.2013
- Familiar with TMOBILE Configurations 2C, 3A, 3B, 4A and 4B
- Integrated DUG (Create and Load IDB) & Integrated DUW(For AWS and PCS)
Education
Master of Science - Electrical Engineering (specialization in Electromagnetic)
Florida Institute of Technology
Melbourne, Florida, USA12.2012
Bachelor of Science - Electronics And Communications Engineering
Gujarat University
Vasad, Gujarat, India06.2009
Skills
- Project & Program Management (Agile, Scrum, SaaS Implementation)
- Telecom Infrastructure & Wireless Networking (Deployment, Implementation, Maintenance)
- Process Optimization & Operational Efficiency (Cost Reduction, Business Process Improvement)
- Leadership & Team Development (Cross-functional Teams, Stakeholder & Vendor Negotiation)
- Risk, Compliance & Quality Control (Regulatory Management, KPI Tracking)
- Financial & Strategic Planning (Budgeting, Revenue Forecasting)
Certification
- Certified Six Sigma Black Belt
- IO4PM Project Manager Certificate
- Kaizen Advocate training
- OSHA 30-hour construction
- RF Awareness
- First aid/CPR
Timeline
Implementation Manager
GeekConnects Technologies
12.2020 - Current
Engineering Director
America Networks
01.2020 - 11.2020
Project Manager
America Networks
04.2017 - 11.2020
BTSITD-LTE Engineer
Amirit Technologies
06.2014 - 03.2017
Project Manager
Cemetrix Inc.
07.2013 - 05.2014
Field Engineer
Prithvi Information Systems
11.2012 - 07.2013
Master of Science - Electrical Engineering (specialization in Electromagnetic)
Florida Institute of Technology
Bachelor of Science - Electronics And Communications Engineering
Gujarat University
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