Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Rakibul Islam

Rakibul Islam

Projects Manager
Porto

Summary

Results-driven IT Project Professional with 1+ year in IT project execution and 3+ years in business management, CRM optimization, and cross-functional leadership. Proven ability to manage migration projects, automate workflows (HubSpot, AWS, Python), and align technical solutions with business objectives. Combines a Computer Engineering background with hands-on experience in stakeholder management, Agile methodologies, and strategic planning. Pursuing PMP® certification to enhance governance expertise and transition into a Project Manager role delivering scalable, on-budget solutions.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Project Coordinator

AVANÇO IMPLACÁVEL - SOFTWARE LDA
07.2024 - Current
  • Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
  • Lead stakeholder communication efforts, gathering requirements and addressing concerns throughout the project lifecycle
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.

Information Technology Technical Support

AppVentureBD
04.2023 - 11.2024
  • Remotely Providing technical assistance: Troubleshoot and resolve hardware and software issues remotely for end-users, ensuring minimal disruption to their workflow.
  • Self-motivated, with a strong sense of personal responsibility.

CRM & Digital Marketing Specialist

STRONG ANSWER
02.2024 - 07.2024
  • As a CRM & Digital Marketing Specialist, I implemented and optimized HubSpot, improving efficiency through workflow automation and team training
  • I led digital marketing efforts, including creating promotional materials and boosting online reputation through reviews
  • Additionally, I drove SEO initiatives focused on backlink acquisition and traffic growth, contributing to a stronger online presence and measurable business results
  • My multidisciplinary approach ensured smooth integration of CRM and marketing functions

Data Analyst

Kreativstorm
12.2023 - 02.2024
  • It was a two-month internship aimed at understanding the European IT market, focused on preparing data for modeling and extracting insights from multiple datasets
  • Used statistical methods to analyze data and generate useful business reports.

Assistant Manager

Hatch Gate Burghfield LTD
01.2020 - 03.2023
  • Supervise and train staff, manage daily operations, assist With scheduling, Handle customer complaints, Monitor food quality, assist with marketing and promotions and ensure compliance with regulations

Education

Bachelor - Computer Engineering

London South Bank University
Southwark, London
09.2019 - 06.2021

Bachelor - Computer Science and Engineering

Southeast University
01.2017 - 08.2019

Skills

Project Management: Agile, Scrum, Waterfall Jira, MS Project CRM & Automation: HubSpot, Workflow Design Cloud & DevOps: AWS (EC2, CloudWatch), CI/CD Basics Data Analysis: Python (Pandas), SQL, Excel

Certification

IET Entrepreneurial Skills for Engineers

Timeline

PMP® (In Progress)

03-2025

Scrum master(udemy)

03-2025

Google Project Management (Coursera)

12-2024

Project Coordinator

AVANÇO IMPLACÁVEL - SOFTWARE LDA
07.2024 - Current

CRM & Digital Marketing Specialist

STRONG ANSWER
02.2024 - 07.2024

Data Analyst

Kreativstorm
12.2023 - 02.2024

Information Technology Technical Support

AppVentureBD
04.2023 - 11.2024

IET Entrepreneurial Skills for Engineers

04-2021

Assistant Manager

Hatch Gate Burghfield LTD
01.2020 - 03.2023

Bachelor - Computer Engineering

London South Bank University
09.2019 - 06.2021

Bachelor - Computer Science and Engineering

Southeast University
01.2017 - 08.2019
Rakibul IslamProjects Manager