Raúl Lopes

Retailer in a big Shopping and one of the key pieces in the team.

My main goals are:

• Organize and maintain a clean workplace;
• Seek to respond to the Client's needs;
• Meet personal and team sales goals;
• Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
• Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Provided training to new hires on store procedures, product knowledge, and customer service best practices.

I started as a salesman in a Business to business/door to door model, but after some time got promoted to "Coach" ( leading teams).

My Main goals were:

• Presentation and demonstration of the products, with the gold of highlighting their characteristics and benefits, consequently, maximizing sales;
• Development and maintenance of solid relationships with customers, in order to guarantee a high loyalty rate;
• Training new sales team members to share knowledge and best practices.
• Increased sales by offering advice on purchases and promoting additional products.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Store employee at a gas station.

My goals were:

• Sale of Product/service, with commitment to achieve the goals established by the company and taking into account the procedures;
• Organize the store;
• Increased sales revenue with targeted promotional campaigns and in-store events.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Recommended complementary purchases to customers, increasing revenue.
• Performed cash, card, and check transactions to complete customer purchases.
• Managed efficient cash register operations.

Started as a Summer reinforcement as a counter employee at SONAE (BAGGA - name of the "restaurant").

My goals were ;

• To serve and assist the customer, meeting their needs.
• Delivery of dishes and drinks to customers in an organized and respectful manner, in order to guarantee customer satisfaction.
• Providing detailed recommendations on dishes and drinks to enhance customers dining experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.