Raphael Petit de Padua
Santana,CA
Summary
I am a college freshman with a passion for food and a background in customer service. Drawing from my multicultural roots in France and Brazil, I offer a unique perspective in customer interactions. Holding a green card, I am authorized to work legally in the US. With exceptional communication skills and a strong commitment to customer satisfaction, I am confident in my ability to make a positive contribution to your organization. As a self-proclaimed foodie, I am thrilled to bring my enthusiasm and love for culinary experiences to the table.
Overview
2
2
years of professional experience
Work History
Event Production Assistant
Odd Markets
12.2021 - 12.2023
- Oversaw event registration process by collecting and tracking vendor information.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Assisted Vendors with prompt and polite support in-person and via telephone.
- Oversaw event registration process by collecting and tracking vendor information.
- Utilized social media to promote events and increase attendance.
Courtesy Clerk
Albertsons
01.2023 - 08.2023
- Provided exceptional customer service by greeting and assisting customers with their grocery needs, resulting in high customer satisfaction rates
- Maintained clean and organized store environment by promptly and efficiently restocking shelves, ensuring products were readily available for customers
- Assisted in bagging groceries and loading them into customers' vehicles, prioritizing their convenience and providing efficient service during peak hours
- Collaborated with team members to ensure smooth store operations, including handling cash transactions, resolving customer complaints, and ensuring adherence to safety and sanitation protocols
- Assisted customers with large purchases by carrying items to vehicles.
- Collected more than 20 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Addressed customer complaints in friendly and helpful manner to restore satisfaction and loyalty.
- Assisted customers with checkout process to foster prompt and smooth transactions.
Education
Political Science
Santa Barbara Community College
Santa Barbara08.2024
Skills
- Customer service
- Cash handling
- Attention to detail
- Computer Skills Full
- French Native
- Portuguese Native
- Spanish Working proficiency
- Bagging
- Friendly demeanor
- Excellent communication
- Detail-oriented
- Strong multitasking
- Team player
- Event Promotion
- Guest Relations
- Social Media Promotion
References
Alex Castillo, Albertsons, (323) 660-0687
Kevin Crill, (310) 974-2469
Hobbies and Interests
- Traveling
- Reading
- Soccer
- Tennis
- Golf
- Playing guitar
- Cooking
Music Production
I love EDM and spent most of my free time producing and releasing house music on Spotify and other platforms
Languages
French, Portuguese, English
Native language
Spanish
Proficient
C2
Timeline
Courtesy Clerk
Albertsons
01.2023 - 08.2023
Event Production Assistant
Odd Markets
12.2021 - 12.2023
Political Science
Santa Barbara Community College
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