Ravinderpal Singh

Lisboa

Summary

I am a professional and customer-oriented individual with a strong background in customer service. I have demonstrated exceptional skills in handling customer inquiries, complaints, and requests efficiently and effectively. With excellent communication and problem-solving abilities, I have been successful in ensuring customer satisfaction and building long-lasting relationships. I possess a strong attention to detail and have the ability to multitask and prioritize tasks in a fast-paced environment. I am dedicated, self-motivated, and always strive to go above and beyond to meet customer needs and expectations.

Overview

years of professional experience

Work History

English Advisor

Foundever

06.2023 - Current

As an English advisor, my primary role is providing exceptional customer service and support to individuals who encounter issues with online purchases. I am responsible for addressing presale and aftersale inquiries, ensuring customer satisfaction throughout their entire online shopping journey.

Delivery Courier

Uber Eats , Glovo

02.2022 - 06.2023

Education

Bachelor of Arts - Fine Arts

Delhi University, Delhi, India

11.2015

Skills

Proficient in Microsoft Office suite (Word, Excel, PowerPoint) and email management systems
Fast learner with the ability to quickly adapt to new software programs, effectively mastering them within tight deadlines
Strong multitasking and time management abilities, demonstrated by successfully juggling multiple projects simultaneously

Excellent problem-solving skills, utilizing analytical thinking to identify and resolve complex issues
Effective communication and teamwork skills, collaborating with colleagues to achieve project objectives

Timeline

English Advisor - Foundever

06.2023 - Current

Delivery Courier - Uber Eats , Glovo

02.2022 - 06.2023

Delhi University - Bachelor of Arts, Fine Arts