Razia Bhanwadia

• Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
• Expedited document filing system with a new, organised and make salray slips.

• Maintained an organised stock room for easy accessibility of goods.
• Managed staff rosters, ensuring adequate coverage during peak times.
• Assisted customers in locating products around the shop floor promptly.
• Monitored and updated stock levels and inventory databases.

. Managing the customer Experience

. Strategic Planning and development

. Monitor Health and Safety

. Address Customer inquiries promptly and professionally and ensure customer Satisfaction

. Staff Management

• Directed administration and optimisation of financial operations, payroll and accounting processes.
• Introduced effective cost control measures, reducing unnecessary expenditure.
• Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Maintained compliance with industry regulations at all times.
• Directed day-to-day work of [Number] employees and motivated teams to exceed objectives.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Increased customer satisfaction by resolving issues.

• Supervised students to develop solutions and set target goals.
• Implemented mindfulness techniques for reduced stress among students.
• Fostered resilience within the student body through motivational talks and workshops,.