Rúben Afonso
Salesforce Consultant
Porto,13
Summary
Dynamic Salesforce Consultant with a proven track record at TRH - Tech Remote Hub.I have delved into Salesforce development, focusing on Sales Cloud, Service Cloud and Experience Sites. I have demonstrated remarkable aptitude in process automation, Lightning component development, administrative tasks, and data management. My endeavors also encompass the integration of Salesforce with other systems.
What distinguishes me is my keen problem-solving ability, teamwork skills, and a natural propensity to absorb new tools and techniques. These qualities, coupled with my dedication, ensure that I contribute meaningfully to collaborative projects, aligning with team goals and refining processes.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Salesforce Consultant
TRH - Tech Remote Hub
02.2023 - Current
- Leveraged Salesforce automation tools to streamline client workflows, reducing manual efforts and increasing overall efficiency.
- Development and maintenance of multiple Integrations with Salesforce.
- Enhanced Salesforce system performance by identifying and resolving system bottlenecks, optimizing data queries, and implementing best practices.
- Enhanced user experience by designing and implementing custom Salesforce solutions.
Tech used: LWC and Aura Components, JavaScript, Salesforce configuration.
Call Center
Altice
11.2021 - 03.2022
- Contacting users to confirm vaccination appointments (outbound).
- Answering inquiries about COVID-19 (inbound).
- Managing and responding to emails.
Education
Bachelor of Science - Master's Degree in Molecular And Cellular Biology.
Universidade De Aveiro
04.2001 -
Bachelor of Science - Bachelor's Degree in Biology
Universidade De Aveiro
04.2001 -
Skills
Salesforce Administration
Languages
Portuguese
Native language
English
Advanced
C1
Spanish
Intermediate
B1
Certification
Salesforce Certication Platform Developer
Interests
Technology and Innovation
Data Analysis
Timeline
Salesforce Consultant
TRH - Tech Remote Hub
02.2023 - Current
Salesforce Certication Platform Developer
01-2023
Salesforce Certification Administrator
12-2022
Google Data Analytics Professional Certificate
12-2021
Call Center
Altice
11.2021 - 03.2022
Bachelor of Science - Master's Degree in Molecular And Cellular Biology.
Universidade De Aveiro
04.2001 -
Bachelor of Science - Bachelor's Degree in Biology
Universidade De Aveiro
04.2001 -
Similar Profiles
Karla RosalesKarla Rosales
HR Business Partner at KMR Hub (Remote)HR Business Partner at KMR Hub (Remote)
Karla RosalesKarla Rosales
HR Business Partner at KMR Hub (Remote)HR Business Partner at KMR Hub (Remote)
FIRDAUSY ISAHFIRDAUSY ISAH
Virtual Executive Assistant at ATILC LEARNING HUB | REMOTEVirtual Executive Assistant at ATILC LEARNING HUB | REMOTE
Louise TamiazzoLouise Tamiazzo
Senior Graphic Designer at DYDX FoundationSenior Graphic Designer at DYDX Foundation
Ayotunde SomoyeAyotunde Somoye
Senior Software Engineer at WhitelabelcoSenior Software Engineer at Whitelabelco