Hi, I’m
Rebeca Tello
Lisbon
Summary
To contribute my extensive operational aviation experience, safety expertise and training background to an aviation training environment, supporting the development of highly competent, safety-focused aviation professionals while continuously strengthening my own training and instructional skills.
Overview
4
Languages
22
years of professional experience
Work History
Azores Airlines
Human Factors Trainer
01.2022 - Current
Job overview
- Develops and delivers training covering Human Factors, human performance, human error and behavioural influences.
- Contributed to the Human Factors training team by supporting the planning, organisation, and delivery of training programmes in accordance with applicable requirements.
- Supported initiatives in Occupational Health & Safety Department to enhance workplace safety protocols.
Azores Airlines
Safety / SMS Trainer
01.2021 - Current
Job overview
- Developed and implemented Safety and SMS training programmes in compliance with regulatory requirements and company procedures.
- Communicated safety concepts and risk-management practices to operational personnel, enhancing their understanding and application in daily operations.
- Managed daily operations of safety department, ensuring adherence to safety protocols and effective functioning.
Azores Airlines
Safety Analyst
01.2019 - Current
Job overview
- Identified hazards, assessed risks, and implemented control measures within coordinated safety department activities.
- Analysed and managed occurrence reports, contributing to continuous improvement of safety processes and protocols.
- Safety Department
Vending Business
Managing Partner
01.2006 - Current
Job overview
- Directed administrative operations, including contracting, stock management, distribution, recruitment, and training, to facilitate smooth business function.
Azores Airlines
Cabin Crew / Flight Attendant
01.2005 - Current
Job overview
- 21 years of operational cabin crew experience with responsibility for passenger safety, security and emergency procedures.
- Executed CRM, safety & security protocols, SMS procedures, and managed dangerous goods handling and first aid responses.
- Ensured compliance with industry standards in commercial aviation, contributing to a safe and secure travel environment.
- Qualified on Airbus A320/A321, A310 and A330 aircraft.
Air Luxor Tours
Group Coordinator
01.2005 - 12.2005
Job overview
- Coordinated groups department activities, overseeing quotations and invoicing processes.
- Managed commercial aviation operations, ensuring compliance with regulatory standards and operational efficiency.
Education
Instituto Superior Técnico
MSc from Transport Planning & Operations
01-2018
Instituto Superior Técnico
Digital Transformation
01-2018
ESECS
Degree from Tourism & Heritage
01-2005
University of Fortaleza
Degree from Tourism Management
01-1999
Skills
- Human factors training
- Safety / SMS Training
- Safety Risk Management
- Risk Assessment
- Human Error Analysis
- Classroom experience
- Adaptable
- Continuous learning orientation
- Cabin Safety & Security
- Airline Operations
- Operational Reporting
- Training and Development
- Team collaboration
- Safety compliance
- Teamwork & Facilitation
- CRM performance
- Hospitality service expertise
Languages
Portuguese
First Language
English
Advanced
C1
Spanish
Elementary
A2
Italian
Beginner
A1
Custom
- Safety Risk Management, IATA, 2022-01-01
- Initial Safety Risk Management, Absant Training, 2022-01-01
- EASA Cabin Crew Qualification, Commercial Aviation, 2005-01-01
- Aircraft Qualifications, Airbus A320/A321
- A310
- A330
- Core Safety Training, CRM
- SMS
- Safety & Security
- Dangerous Goods
- First Aid
Personal Information
Profession: Aviation Training & Safety Professional; Comercial Flight Attendent
Timeline
Human Factors Trainer
Azores Airlines
01.2022 - Current
Safety / SMS Trainer
Azores Airlines
01.2021 - Current
Safety Analyst
Azores Airlines
01.2019 - Current
Managing Partner
Vending Business
01.2006 - Current
Cabin Crew / Flight Attendant
Azores Airlines
01.2005 - Current
Group Coordinator
Air Luxor Tours
01.2005 - 12.2005
Instituto Superior Técnico
MSc from Transport Planning & Operations
Instituto Superior Técnico
Digital Transformation
ESECS
Degree from Tourism & Heritage
University of Fortaleza
Degree from Tourism Management