Rebecca Wilson
Memphis
Overview
2
2
years of professional experience
Work History
Operations Manager
Kids Event Entertainment
Memphis
2024.07 - Current
- Delivered exceptional customer service to customers nationwide, effectively resolving inquiries and concerns to ensure customer satisfaction
- Oversaw ROI analysis, expense management, revenue optimization, and growth potential evaluation, enhancing financial performance and strategic outcomes
- Developed and executed an efficient hiring and onboarding process, improving recruitment workflows, enhancing new hire experiences, and boosting employee retention
- Developed and executed a detailed project plan for franchise expansion, aligning resources, timelines, and stakeholder collaboration to drive successful market entry and growth
Tax Associate, Trade and Customs
KPMG US
Boston
2023.07 - 2024.05
- Advised clients on import and export matters in a variety of industries
- Researched, wrote, and reviewed international trade advice
- Developed LinkedIn Posts for the KPMG US Trade and Customs team to share with their networks
- Assisted in the delivery of multiple client engagements on time and within budget; maintained active communication with clients
- Completed restricted party screening for 28,000 entities, assisted a team in completing restricted party screening for over 90,000 entities, and finalized end-user due diligence for 2 medical device clients shipping to Russia
Gender and Global Security Program Assistant
Women In International Security Global
Remote
2022.06 - 2023.07
- Assisted in the planning of events including roundtables, networking happy hours, lectures, and more
- Contributed to and managed WIIS' social media accounts (LinkedIn, YouTube, Instagram, Facebook)
- Helped develop a comprehensive strategy for online communication while utilizing Twitter, Facebook, Instagram, and LinkedIn that incorporated the goals of WIIS Global's chapters and partners
- Supported Senior Fellows Joan Johnson-Freese and Brenda Opperman as necessary to develop the roster program
- The roster program is a component of the Women in the Military program specifically dedicated to cultivating a list of high-ranking officials in contact with WIIS
American Corner Summer Intern
US Consulate Ponta Delgada
Ponta Delgada
2020.05 - 2020.05
- Shadowed Principal Officer Kathryn Hammond
- Planned, created, and implemented a social media campaign in preparation for the 225th Anniversary of the Consulate
- Gathered and organized data for the development of a tourism app in partnership with the US State Department Diplomacy Lab Project
Higher Education Caseworker
African Refugee Development Center
Tel Aviv
2019.06 - 2019.07
- Facilitated the application process by advising students in finding educational options and programs in Israel and abroad suited to their needs and interests, and helping to complete the forms
- Helped organize and arrange necessary document verification and tests
- Maintained active communication with clients to assist them with accessing information and answering questions
Timeline
Operations Manager
Kids Event Entertainment
2024.07 - Current
Tax Associate, Trade and Customs
KPMG US
2023.07 - 2024.05
Gender and Global Security Program Assistant
Women In International Security Global
2022.06 - 2023.07
American Corner Summer Intern
US Consulate Ponta Delgada
2020.05 - 2020.05
Higher Education Caseworker
African Refugee Development Center
2019.06 - 2019.07