Renato Alvarez
Lisbon,11
Summary
As a dedicated professional in the tourism industry, I am deeply passionate about creating unforgettable experiences and facilitating memorable journeys, is what commits me delivering exceptional service and fostering meaningful connections with every individual I encounter.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tour Leader
Freelancer
Europe
12.2023 - Current
- Leading and Guiding clients during their travel experiences, ensuring that tours run safely and according to plan. In the event of unexpected challenges or disruptions, such as flight delays, weather changes, or medical emergencies, I must act quickly and effectively to resolve issues to minimize disruptions to the tour.
Sales Specialist
Top Partner Viagens & Soluções Empresariais, Lisbon, Portugal
Lisbon
10.2022 - 12.2023
- Developed tailored proposals and presentations that can meet the specific needs and objectives of prospective clients based on the client's requirements.
- As the main point of contact, I offered personalized assistance, guidance, and support on site during congresses, meetings, events, incentives in Portugal and all over the world.
- Negotiated contracts, pricing, and terms with clients to secure bookings for MICE events.
Tour Guide and Tour Leader
Freelancer
Europe
07.2021 - 10.2022
- Leading and guiding groups of tourists through various destinations, providing information, commentary, and assistance to enhance their experience offering insightful and engaging information about the destinations, landmarks, history, culture, and other points of interest visited during the tour.
Education
Post-graduation - Tour Guiding
Instituto Superior Novas Profissões
Lisbon07-2019
Bachelor of Science - Tourism (Touristic Information & Events)
Instituto Superior Novas Profissões
Lisbon07-2018
High School Diploma -
Escola Secundária Maria Amália Vaz De Carvalho
Lisbon07-2014
Diplôme National Du Brevet -
Lycée Français Charles Lepierre
Lisbon07-2010
Skills
- Adaptability, Communication, Teamwork, Organization, Public Speaking, Flexibility
Certification
- Qualified and Certified Tour Guide by SNATTI & AGIC
- Certificato di Conoscenza della Lingua Italiana - CELI 3 2021 (Grade B)
Languages
Portuguese
First Language
French
Proficient (C2)
C2
English
Advanced (C1)
C1
Italian
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Affiliations
- Travel, Museums, Surf, Padel, Yoga.
Accomplishments
- Two interrails around Europe; 3 months of studies in Florence completed with a trip around Italy; 1 european tour as a tour leader.
Timeline
Tour Leader
Freelancer
12.2023 - Current
Sales Specialist
Top Partner Viagens & Soluções Empresariais, Lisbon, Portugal
10.2022 - 12.2023
Tour Guide and Tour Leader
Freelancer
07.2021 - 10.2022
Post-graduation - Tour Guiding
Instituto Superior Novas Profissões
Bachelor of Science - Tourism (Touristic Information & Events)
Instituto Superior Novas Profissões
High School Diploma -
Escola Secundária Maria Amália Vaz De Carvalho
Diplôme National Du Brevet -
Lycée Français Charles Lepierre
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