Ruby Aldis
Upminster,HAV
Summary
Dynamic administrative professional with strong skills in communication and organisation. Proficient in Microsoft Office and data management, ensuring effective office operations. Committed to enhancing productivity and supporting team objectives through reliable task management.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Administrative assistant
S&P portfolio limited
upminster, Essex
2025.03 - Current
- Improved customer satisfaction through prompt response to email and phone queries.
- Tracked metrics with Microsoft excel spreadsheets and modelled data for staff.
- Documented financial transactions in Xero and classified each with correct code.
- Applied maths abilities to calculate and check financial figures.
Administrator/Receptionist
Mi cosmetics
Onger , Essex
2025.01 - Current
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Managed phone calls, resulting in effective communication flow.
- Completed data entry tasks whilst adhering to strict deadlines.
- Utilised multi-line telephone system to manage incoming calls effectively.
Education
GCSEs -
Sacred Heart of Mary Girl's School
London 2020.09 - 2025.06
A Levels -
Sacred Heart of Mary Girl's School
London2027-08
Skills
Attention to Detail
Communication proficiency
Time management mastery
Spreadsheet creation and analysis
Microsoft Office proficiency
problem solving skills
customer service orientation
Timeline
Administrative assistant
S&P portfolio limited
2025.03 - Current
Administrator/Receptionist
Mi cosmetics
2025.01 - Current
GCSEs -
Sacred Heart of Mary Girl's School
2020.09 - 2025.06
A Levels -
Sacred Heart of Mary Girl's School