Resourceful sales person with expertise in new business development, financial reporting and product and services placement.
Exceptional communicator offering excellent customer service, with first-rate problem-solving and negotiation skills.
Recognized for delivering record-breaking revenue and profit gains within highly competitive markets such as the hotel industry, SaaS and others.
Open company in Portugal.
Executing and managing the whole sales cycle from prospecting the market, closing deals and implementing systems in the new customers.
Developed strategic partnerships to expand product offerings and win new accounts/customers.
Delivered exceptional customer service by addressing client concerns promptly and effectively.
Managed budgets, financial planning, and forecasting to optimize profitability for the country operations.
Established strong relationships with key industry players for business growth and expansion.
Increased market share by developing and implementing effective sales strategies.
Managed cross-functional teams to ensure seamless operations and drive business objectives.
Customer satisfaction consistently addressing client needs, and providing exceptional service.
Managing the sales team.
Optimized sales operations by streamlining processes, implementing PMS system transition.
Expanded corporate market presence leading to increased and new business opportunities.
Temporary position to replace colleague on maternity leave. Sales and key account management of MICE customers.
Launching the company in the corporate market.
Developed strong relationships with key clients for improved customer satisfaction and long-term partnerships.
Aligned product offerings with client needs by working closely with product development teams to enhance features and functionalities.
Conducted extensive market research to identify potential leads and develop targeted marketing strategies.
Launching the company/brand in the Portuguese Hotel Industry market.
MICE commercial procedures implementation across all the different brand's hotels.
Sales team management for corporate customers across the brand's hotels.
Open the hotel.
Customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
Optimized sales operations by streamlining processes, implementing CRM systems.
Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
Frequent Flyer programme for the company in the English, Spanish, French markets.
Senior sales executive for the high end market offering exotic destinations and complex itineraries.
Tailor made travel packages - hotels, flights, car rental, insurances and traveling documentation.
Managed high-profile accounts, ensuring seamless coordination of complex international itineraries for VIP clientele.
Managing the sales team for credit card owners offering them exceptional customer service 24/7.
Tailor made travel packages - hotels, flights, car rental, insurances and traveling documentation.
Sales executive for tailor made travel packages - hotels, flights, car rental, insurances and traveling documentation.
Student and worker exchange programs.
Sales executive and groups department.
Tailor made travel packages - hotels, flights, car rental, insurances and traveling documentation.
Frequent Flyer programme for the company in the English, American, Canadian, French markets.