Summary
Overview
Work History
Education
Skills
Websites
Career Experience
Professional Development
Affiliations
Interests
Sports, Travel, Volunteering, Charity
Timeline
Generic
Samuel Amin Zacca

Samuel Amin Zacca

Senior Executive
Lisbon,11

Summary

A business executive with expertise in leading multi-unit business operations within a versatile corporate environment. A highly resourceful and results-driven leader with a proven track record in executive and senior management positions. Demonstrated proficiency in administration, project and organizational management, international sales, customer relations, marketing, and enterprise development. Possesses efficient and versatile skills with a proven ability to lead, innovate, and motivate teams, results-driven multilingual professional with 12+ years of experience, cultivating strategic partnerships, and building high-performing teams while consistently surpassing revenue goals and maximizing customer satisfaction. Results-driven Managing Partner adept at building and leading high-performance teams. Decisive leader and strategic planner with a resilient and forward-thinking approach.

Overview

25
25
years of professional experience
4
4
Languages

Work History

Executive Director

Global AZ Services LDA
Lisbon, Lisbon
02.2023 - Current
  • Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
  • Managed diverse team of professionals, fostering collaborative work environment for increased productivity.
  • Developed strategic partnerships with key stakeholders to expand organization's reach and influence.
  • Promoted culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decision making.
  • Presented regularly at conferences or industry events showcasing accomplishments of the organization.
  • Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
  • Monitored industry trends closely enabling the organization to stay ahead of emerging challenges or opportunities.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Conducted top-tier media interviews, highlighting key messages of major developments and enhancing company reputation.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Defined company roles and responsibilities to establish and enhance processes.
  • Managed financial, operational and human resources to optimize business performance.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.

Managing Partner

365 Impact Ltd
Accra Ghana
01.2018 - 01.2023
  • Capitalized on business opportunities and enlarged clientele by cultivating strategic partnerships while developing targeted sales and marketing strategies for 25% higher engagement
  • Exceeded revenue targets, maintained sustainable financial growth, and expanded market share by implementing effective business strategies in line with consumer preferences and competitive landscape
  • Set high standards for exceptional services by encouraging customer-centric approach to keep client satisfaction and retention as topmost business priority
  • Improved staff performance for 55 personnel by defining clear job expectations, providing constructive feedback, and fostering results-oriented work culture with emphasis on accountability and professional development
  • Identified and capitalized on automation opportunities, optimizing resource utilization and output, allowing team to achieve greater results with resources at hand
  • Drove implementation of process enhancements and technological advancements to streamline workflows and eliminate bottlenecks, significantly boosting operational efficiency and productivity
  • Established and tracked KPIs to uncover gaps in performance, make data-driven decisions, and implement corrective actions, ensuring consistent achievement of targeted outcomes.
  • Reduced labor costs by $50,000 per year by reworking schedules, operations standards, and workflow.
  • Increased revenue by 15% with successful promotional strategies and reductions in costs.

Executive Director

Sans Group Ltd
Accra Ghana
01.2017 - 03.2022
  • Diversified organization's funding streams by determining new opportunities, fostering strategic relationships, and designing strategies as part of business growth and continuity initiatives
  • Secured approximately 200,000+ USD in donations, grants, and sponsorships to meet fundraising targets by building relationships with donors and stakeholders while communicating organization's mission and impact
  • Determined opportunities for collaboration, resource sharing, and joint initiatives by nurturing relations with nonprofits, government agencies, corporations, and community organizations to maximize impact and attain mutual goals
  • Spearheaded 10-member team for execution of programs and initiatives by setting measurable objectives and project milestones to monitor progress and drive tangible results
  • Streamlined organizational processes by overseeing optimal allocation of resources, implementing best practices, and integrating technology to address areas of improvement.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints
  • Increased organizational efficiency by streamlining processes and implementing new systems
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed
  • Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover
  • Drove strategic improvements to enhance operational and organizational efficiencies
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization
  • Defined company roles and responsibilities to establish and enhance processes
  • Represented organization to local public by giving presentations and speeches and participating in community events
  • Managed financial, operational and human resources to optimize business performance
  • Oversaw divisional marketing, advertising and new product development
  • Analyzed industry trends and tracked competitor activities to inform decision making
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
  • Maintained P&L and shouldered corporate fiscal responsibility
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations
  • Devised and presented business plans and forecasts to board of directors
  • Represented organization at industry conferences and events
  • Developed innovative sales and marketing strategies to facilitate business expansion

General Manager

Mabani Holdings Ghana Ltd/Forewin Group of Companies
Accra Ghana
01.2011 - 01.2017
  • Lead and negotiated with third party partners/lawyers 250 million USD multi use real estate development project
  • Enriched customer experiences and improved customer satisfaction by gathering feedback and addressing concerns in prompt manner using problem-solving, critical thinking, and active listening skills
  • Increased market share: Developed and executed strategies to expand market share and outperform competitors
  • Identify new customer segments, penetrate untapped markets, and launch targeted marketing campaigns to increase brand visibility and capture larger share of the market
  • Sustained competitive advantage and increased brand visibility by staying abreast of market conditions to recognize new customer segments and penetrate untapped markets using targeted marketing campaigns
  • Headed team of 15 personnel by adopting lead-by-example management style while motivating staff members by fostering culture of growth and initiating performance-based awards.

Group Corporate Affairs Director

Forewin Ghana Ltd
Accra Ghana
01.2009 - 01.2011
  • Raised organization's visibility and maintained positive reputation by managing media relations with key journalists and media outlets to secure beneficial coverage, develop compelling narratives, and coordinate press releases
  • Led stakeholder engagement initiatives to strengthen relationships with investors, government agencies, industry associations, and community groups, resulting in higher stakeholder satisfaction and better company reputation
  • Minimized regulatory risks by ensuring strict adherence to applicable regulations via vigorous monitoring while offering guidance on compliance-related matters
  • Devised strategies facilitating corporate social responsibility (CSR) initiatives to augment community engagement, reduce environmental footprint, and make positive social impact, ultimately enhancing company reputation.

Education

Master of Business Administration - Business Administration And Management

Florida International University
Miami

Bachelor of Science in Business Administration -

Florida International University
Miami

Real Estate Diploma -

Gold Coast School of Real Estate
Miami

Diploma International Management -

University of Miami
Miami

Skills

Client Relationship Management

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Websites

Career Experience

  • 365 Impact Ltd, Managing Partner, 01/2018, 01/2023, Capitalized on business opportunities and enlarged clientele by cultivating strategic partnerships while developing targeted sales and marketing strategies for 25% higher engagement, Exceeded revenue targets, maintained sustainable financial growth, and expanded market share by implementing effective business strategies in line with consumer preferences and the competitive landscape, Set high standards for exceptional services by encouraging a customer-centric approach to keep client satisfaction and retention as the topmost business priority, Improved staff performance for 55 personnel by defining clear job expectations, providing constructive feedback, and fostering a results-oriented work culture with an emphasis on accountability and professional development, Identified and capitalized on automation opportunities, optimizing resource utilization and output, allowing the team to achieve greater results with the resources at hand, Drove the implementation of process enhancements and technological advancements to streamline workflows and eliminate bottlenecks, significantly boosting operational efficiency and productivity, Established and tracked KPIs to uncover gaps in performance, make data-driven decisions, and implement corrective actions, ensuring consistent achievement of targeted outcomes
  • Sans Group Ltd, Executive Director, 01/2017, 03/2022, Diversified the organization's funding streams by determining new opportunities, fostering strategic relationships, and designing strategies as part of business growth and continuity initiatives, Secured approx. $200,000+ in donations, grants, and sponsorships to meet fundraising targets by building relationships with donors and stakeholders while communicating the organization's mission and impact, Determined opportunities for collaboration, resource sharing, and joint initiatives by nurturing relations with nonprofits, government agencies, corporations, and community organizations to maximize impact and attain mutual goals, Spearheaded 10-member team for the execution of programs and initiatives by setting measurable objectives and project milestones to monitor progress and drive tangible results, Streamlined organizational processes by overseeing the optimal allocation of resources, implementing best practices, and integrating technology to address areas of improvement
  • Mabani Holdings Ghana Ltd/Forewin Group of Companies, General Manager, 01/2011, 01/2017, Lead and negotiated with third party partners/lawyers a 250 million USD multi use real estate development, Enriched customer experiences and improved customer satisfaction by gathering feedback and addressing concerns in a prompt manner using problem-solving, critical thinking, and active listening skills., Increased market share: Developed and executed strategies to expand market share and outperform competitors. Identify new customer segments, penetrate untapped markets, and launch targeted marketing campaigns to increase brand visibility and capture a larger share of the market., Sustained a competitive advantage and increased brand visibility by staying abreast of market conditions to recognize new customer segments and penetrate untapped markets using targeted marketing campaigns, Headed a team of 15 personnel by adopting a lead-by-example management style while motivating staff members by fostering a culture of growth and initiating performance-based awards
  • Forewin Ghana Ltd, Group Corporate Affairs Director, 01/2009, 01/2011, Raised organization's visibility and maintained a positive reputation by managing media relations with key journalists and media outlets to secure beneficial coverage, develop compelling narratives, and coordinate press releases, Led stakeholder engagement initiatives to strengthen relationships with investors, government agencies, industry associations, and community groups, resulting in higher stakeholder satisfaction and better company reputation, Minimized regulatory risks by ensuring strict adherence to applicable regulations via vigorous monitoring while offering guidance on compliance-related matters, Devised strategies facilitating corporate social responsibility (CSR) initiatives to augment community engagement, reduce environmental footprint, and make positive social impact, ultimately enhancing company reputation

Professional Development

  • Certificate of Achievement Teaching English as a Foreign Language (TEFL/TESOL)
  • Licensed Real Estate Consultant, IAD Portugal
  • Freight & Logistics Training
  • Director of Administration, Honorary Consulate of Peru in Ghana (Diplomatic Corps)
  • MUN (Model United Nations)
  • Agriculture/Farming
  • Woodworking Sector Development Program, Ghana & United Kingdom
  • Center for Business & Industry, Belgium
  • Total Quality Management, SIPPO/ Ghana
  • Project Management, Accra/Ghana
  • Travelled extensively worldwide

Affiliations

  • Project Management Institute

Interests

Volunteering

Charity

Sports, Travel, Volunteering, Charity

My hobbies encompass a diverse range of activities, each fulfilling a unique aspect of my life. Sports provide me with an avenue for physical fitness, competition, and camaraderie, whether I'm on the field, court, or track. Travel opens my mind to new cultures, landscapes, and experiences, fueling my curiosity and broadening my perspective on the world. Reading transports me to different realms of imagination and knowledge, allowing me to explore diverse ideas and narratives. Volunteering offers me the chance to give back to my community, contribute to causes I believe in, and make a positive impact on the lives of others. Lastly, engaging in charity work allows me to support various organizations and initiatives, fostering a sense of empathy and compassion while striving to make the world a better place for all. Each of these hobbies enriches my life in its own way, providing balance, fulfillment, and a sense of purpose.

Timeline

Executive Director

Global AZ Services LDA
02.2023 - Current

Managing Partner

365 Impact Ltd
01.2018 - 01.2023

Executive Director

Sans Group Ltd
01.2017 - 03.2022

General Manager

Mabani Holdings Ghana Ltd/Forewin Group of Companies
01.2011 - 01.2017

Group Corporate Affairs Director

Forewin Ghana Ltd
01.2009 - 01.2011

Master of Business Administration - Business Administration And Management

Florida International University

Bachelor of Science in Business Administration -

Florida International University

Real Estate Diploma -

Gold Coast School of Real Estate

Diploma International Management -

University of Miami
Samuel Amin ZaccaSenior Executive