Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
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SARA LOPES NEIVA

SARA LOPES NEIVA

Flight Attendant
Lisbon

Summary

Safety-focused, detail-oriented and energetic individual with a friendly demeanor and a dedication to exceeding passenger expectations looking to join a reputable airline as a Flight Attendant.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
5
5
Certificates

Work History

FLIGHT ATTENDANT

EuroAtlantic Airways
05.2024 - 11.2024
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.

EVENT ASSISTANT

IMPPACTO
Lisbon, Lisbon
07.2017 - 12.2023
  • Worked at Web Summit Lisbon, Altice Arena and Estoril Open
  • Worked at events such as Surf championships in Nazaré and Got Talent Portugal
  • Collaboration with the Portuguese Football Federation

PHARMACEUTICAL PRODUCT SPECIALIST

New Neopharm B.V.
10.2021 - 07.2023
  • Collaborated with cross-functional teams to streamline product development processes.

WAITRESS

Happy Italy
11.2018 - 03.2020
  • Worked as a 'runner' part-time whilst I was taking a bachelor course.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Bachelor of Arts - Communication And Information Sciences

University of Groningen
05.2018 - 06.2022

Skills

Personal Information

Nationality: Portuguese

Certification

Water Survival Certification

Timeline

FLIGHT ATTENDANT

EuroAtlantic Airways
05.2024 - 11.2024

PHARMACEUTICAL PRODUCT SPECIALIST

New Neopharm B.V.
10.2021 - 07.2023

WAITRESS

Happy Italy
11.2018 - 03.2020

Bachelor of Arts - Communication And Information Sciences

University of Groningen
05.2018 - 06.2022

EVENT ASSISTANT

IMPPACTO
07.2017 - 12.2023

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SARA LOPES NEIVAFlight Attendant