Sara Teixeira
Porto, Portugal
Summary
Curious by nature, with a particular interest in wine, travel and culture. I have experience across wine, travel and events, working with international clients and diverse teams. People-oriented and adaptable, I’m comfortable in fast-paced environments and bring strong communication, storytelling and problem-solving skills, together with a practical, hands-on approach.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Tour Guide & Wine Host - Freelancer
Portoalities; SommelierTours; DouroVintageTours
Porto
02.2024 - Current
- Guide personalized tours in Porto and the Douro Valley, creating unique experiences that highlight local culture, history, and traditions;
- Lead wine tasting sessions, providing expert knowledge and enhancing customer engagement and satisfaction;
- Ensure the safety, comfort, and well-being of all clients throughout the tour, delivering exceptional customer service;
- Collaborate with local wineries, restaurants, and cultural sites to deliver authentic and high-quality experiences.
Sales Manager
Joviform
Porto
07.2022 - 10.2023
- Established and managed partnerships with schools and associations nationwide to enhance collaborative opportunities;
- Managed multiple projects across various entities, assessing needs and expectations to ensure alignment with objectives;
- Collaborated with diverse teams to achieve project goals, fostering a unified approach and clear communication
Sales Representative
Amnesty International
Porto
08.2021 - 06.2022
- Interact with people in diverse contexts, adapting communication to different audiences;
- Promote campaigns and engage supporters effectively.
Cabin Crew
Ryanair
London
08.2018 - 09.2020
- Ensure the safety and security of the cabin, crew, and passengers;
- Completed a 6-week training course covering emergency procedures, first aid, and aircraft operations;
- Deliver excellent customer service, ensuring passenger satisfaction throughout the flight.
Education
Postgraduate - Economic and Business Sciences
Universidade de Trás-Os-Montes e Alto Douro
05-2018
Degree - Tourism
Universidade de Trás-Os-Montes e Alto Douro
05-2015
Skills
- Wine Expertise & Tasting
- Guest & Client Experience
- Tour Leading & Group Management
- Storytelling & Experience Design
- Event Coordination & Operations
- Travel Planning & Logistics
- Sales & Client Relations
- Cross-cultural Awareness & Adaptability
- Digital Tools & Microsoft Office
Interests
Travel & Culture; Music and Arts; Nature and Adventure; Wine and Gastronomy; History & Heritage; Philosophy and Literature.
Languages
Portuguese
First Language
English
Proficient
C2
Spanish
Intermediate
B1
Certification
- CCP – Certificado de Competências Pedagógicas | IEFP
Timeline
Tour Guide & Wine Host - Freelancer
Portoalities; SommelierTours; DouroVintageTours
02.2024 - Current
Sales Manager
Joviform
07.2022 - 10.2023
Sales Representative
Amnesty International
08.2021 - 06.2022
Cabin Crew
Ryanair
08.2018 - 09.2020
Postgraduate - Economic and Business Sciences
Universidade de Trás-Os-Montes e Alto Douro
Degree - Tourism
Universidade de Trás-Os-Montes e Alto Douro