Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Sara Vargas

Toronto,ON
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

.Claims and Medical Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Proven to promote organization and availability through effective schedule development. Excellent customer service.

Trained in Insurance and Medical Claims Administration utilizing various databases: Medical Information Database Administration & Management: Document Intake Coordination and Analysis.

Overview

8
8
years of professional experience

Work History

Payroll &Benefits Administrator

The Investigators Group
06.2021 - 08.2021
  • Performed employee benefit maintenance programs, and researched and resolved issues for over 50 employees.
  • Processed payroll, including updating employee numbers, hours, garnishments, benefits, and vacation
  • Communicate with employees and management about benefits options and usage
  • Performed confirmation of employee hours and rate of pay
  • Maintained employee confidence and protected payroll operations by keeping information confidential
  • Checked accrued hours against listed hours for leave time

Registration Clerk

Scarborough Health Network
01.2021 - 02.2021
  • Intermediate computer skills with 45 wpm keyboarding
  • Demonstrated working knowledge of Medical Terminology
  • Excellent interpersonal and communication skills, both verbal and written
  • Processed registrations with attention to compliance with operational policies and standards
  • Greeted every guest with personable approach and provided knowledgeable service
  • Collected, organized, and entered patient data into medical systems
  • Communicated with doctors, nurses, patients, and other employees to identify and resolve healthcare needs

Claims Administrator

Beach & Associates
03.2019 - 03.2020
  • Created registration records and coordinated incoming claims for 8 claim adjusters
  • Detail and deadline-oriented with strong analytical and problem-solving skills
  • Investigated/researched claims for non-payments, delayed payments, and other irregularities
  • Maintenance of accounts receivable/payable, claim files and records
  • Verification of accuracy of Claim Examiner deposits and uploads

Claims Transcriptionist

Ontario Independent Police Review Director Board, P.R
10.2017 - 01.2018
  • Transcribed 2 audio-recording per day.
  • Interpretation, evaluation, and transcription of highly technical legal audio files relative to Police Investigators' interviews
  • Edited, revised, and clarify inaccuracies without altering the integral meaning of legal dictation using Legal and Police terminology
  • Proofreading, grammar, and punctuation skills as well as excellent verbal and written communication abilities
  • Ability to exhibit tact and diplomacy when dealing with extremely sensitive, difficult, and confidential information.

Claims Assistant/Dicta-Typist

Toronto Transit Commission, TTC
03.2017 - 06.2017
  • Administrative and typing skills; proficient in the use of a PC and computer applications related to dicta-typing, sound judgment, well-developed interpersonal skills, and excellent verbal and written communication skills
  • Gathered and organized` typing material; Transcription using dictation software (Phillips) while creating letters, reports, and other imperative documents
  • Read and listened to information while determining what needs to be transcribed while maintaining integrity and confidentiality of all legal records.

Insurance and Benefits Data Administrator

Liuna Local 183 | Benefit Plan Administrators
12.2013 - 09.2016
  • Administered customer and account source documents by reviewing data for deficiencies, resolving discrepancies by using standard procedures
  • Draft formatting, editing, and proofreading varied documents as guided by general company practice while resolving benefit issues
  • Maintained all Benefits Data in multiple corporate databases for over 40,000 unionized members
  • Assisted members with issues and concerns with enrollment and questions regarding benefits packages as needed via phone and/or email
  • Prepare source data for computer entry by compiling and sorting information, establishing entry priorities
  • Processed and completed approximately 350 claims daily using AS400 software while maintaining integrity and accuracy of information
  • Processed, inquired and updated school letters, while also providing translation for Union Members

Medical Office Administrative Assistant

Poon’s Metabolic Diet Clinic
11.2009 - 03.2013
  • Managed clinic flow for three physicians simultaneously and wait times to promote client satisfaction while assisting physicians and clients, including weigh-ins, samples (labs), and taking patient measurements
  • Scheduled and confirmed 75 or more appointments daily by telephone
  • Answering inquiries using Health Screen and Accuro Software System
  • Entered, updated, and confirmed over 50 new referrals daily while responding to multiple emails and faxes
  • Organized and maintained paper and electronic records in Health Screen while digitizing and formatting entire patient charts into Electronic Medical Records to guarantee ease of access to patient records for physicians and clinical staff
  • Processed OHIP billing for three physicians and processed patient health records into Health Screen System while also, following up with family doctors for medical information such as prescription medication and x-rays.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing
  • Developed and managed accurate and confidential patient records

Education

Health Care Improvement Certificate - Healthcare Promotion

Institute of Healthcare Improvement, Online

Bachelor’s Degree - Health StudiesHealth Management, Policy Information

York University, Toronto, ON
12.2016

Medical Office College Diploma - Secretarial Studies And Office Administration

Centennial College, Toronto
04.2009

Proficiency in Spansih - Spanish

Escuela Culturel De Malaga, Malaga, Spain
07.2005

Skills

  • Medical Software Applications
  • Insurance Verification
  • Medical Records Maintenance
  • Claims Knowledge
  • Records Management Systems
  • Microsoft Word
  • Claims Notifications
  • Document Management and Storage
  • Fluent Portuguese
  • Intermediate French and Spanish
  • Scheduling Databases
  • Policy Modifications and Updates
  • Insurance Claim Forms Review
  • Microsoft Outlook
  • Office Equipment Operation
  • Microsoft Office
  • Database and Client Management Systems
  • Microsoft Windows
  • LinkedIn
  • Writing
  • Problem-Solving
  • Data Transcription
  • Maintaining Confidentiality
  • Information Updates
  • Client Correspondence
  • Error Identification
  • Data Compilation
  • Patient Charting
  • Alphanumeric Entry
  • Transcribing Information
  • Verifying Data Accuracy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Payroll &Benefits Administrator - The Investigators Group
06.2021 - 08.2021
Registration Clerk - Scarborough Health Network
01.2021 - 02.2021
Claims Administrator - Beach & Associates
03.2019 - 03.2020
Claims Transcriptionist - Ontario Independent Police Review Director Board, P.R
10.2017 - 01.2018
Claims Assistant/Dicta-Typist - Toronto Transit Commission, TTC
03.2017 - 06.2017
Insurance and Benefits Data Administrator - Liuna Local 183 | Benefit Plan Administrators
12.2013 - 09.2016
Medical Office Administrative Assistant - Poon’s Metabolic Diet Clinic
11.2009 - 03.2013
Institute of Healthcare Improvement - Health Care Improvement Certificate, Healthcare Promotion
York University - Bachelor’s Degree, Health StudiesHealth Management, Policy Information
Centennial College - Medical Office College Diploma, Secretarial Studies And Office Administration
Escuela Culturel De Malaga - Proficiency in Spansih, Spanish

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Sara Vargas