Sharon Onyejieke Okereke
Castelo Branco
Summary
A focused, self-motivated and confident professional who can work with little or no supervision, with communication and interpersonal relationship skills as greatest strengths. Customer-oriented, hardworking and dedicated to meeting set goals with high performance. The combination of these skills acquired through training and experience makes for the capability to function effectively in a fast-paced organization.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Fashion Instructor
Springfield Fashion Academy
Abuja
07.2023 - 11.2024
- Attending to prospective clients
- Tutoring students on pattern drafting and freehand
- Practical sewing guidance and Sewing machine maintenance
- Fashion project assistance
- Enhanced student understanding of fashion design with hands-on teaching methods.
- Collaborated effectively with colleagues to develop multidisciplinary study projects, promoting wider learning scope for students.
- Demonstrated sewing techniques during lessons increasing student practical skills.
- Maintained open lines of communication with parents regarding their children's performance and progress in the course.
- Achieved high levels of student engagement by incorporating real-world examples into lectures.
- Participated actively in faculty meetings, contributing ideas for curriculum development and enhancement.
- Inspired creativity in students for better project outcomes.
- Provided constructive feedback on student work, enhancing their skills and techniques.
- Enforced discipline within the class whilst nurturing creativity allowing all students to thrive.
- Guided students to create unique fashion designs, resulting in increased self-confidence.
- Evaluated students' work and provided constructive feedback to guide improvement.
- Created positive, stimulating learning environment with consistent discipline and successful behaviour management techniques.
Fashion Internship
Maagrace Garment Industries Limited and Ethical Apparel Africa
Koforidua and Accra
04.2023 - 06.2023
- Hands on experience on how a garment production industry operates while moving and working in all the core departments that make up a garment industry
Secretariat Assistant
Change for Africa Foundation
Abuja
02.2019 - 08.2022
- Team collaboration
- Preparation of report
- Assisted in training new staff members ensuring seamless integration into the team.
- Typed and edited documents and presentations for manager.
- Received, sorted and distributed incoming mail.
- Demonstrated open communication and collaborated with various teams.
- Provided printing, photocopying scanning support to colleagues.
- Conducted quality checks on deliverables, identifying and addressing discrepancies.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Managed time effectively to meet deadlines.
- Updated executive diaries with daily appointments, set reminders, and added key details.
- Maximised team productivity by maintaining adequate levels of office supplies.
- Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
- Completed data entry projects, verified accuracy and assigned classifications to information.
- Proofread, formatted and corrected correspondence for office staff.
- Researched topics to compile summary or exhaustive data for different uses.
- Conformed letters, emails and forms to office standards and corrected colleagues' work.
- Acted as main contact for staff and clients.
- Completed assigned work within deadlines and to company standards.
- Demonstrated adaptability by taking on ad-hoc tasks.
- Answered phone calls with professionalism and courtesy.
- Handled confidential documents discreetly, maintaining privacy standards.
- Upheld cleanliness in the workplace promoting a healthy environment.
- Maintained office supplies, ensuring smooth operations.
- Facilitated efficient communication by handling emails and letters promptly.
- Supported senior executives in daily operations, leading to streamlined workflow.
Confidential Secretary
Rapgra Consult
Apo Legislative Quarters, Abuja
07.2015 - 06.2018
- Organizing and maintaining confidential files
- Scheduling of meetings
- Ensured effective record keeping by maintaining up-to-date databases.
- Drafted letters, memos, and other official correspondences with meticulous attention to detail.
- Arranged travel itineraries to facilitate efficient business trips.
- Provided comprehensive administrative support to senior management team.
- Completed data entry projects, verified accuracy and assigned classifications to information.
- Accepted dictation from staff and created professional documents from provided information.
- Transcribed correspondence and documents into correct formats used by office team.
- Organised and maintained filing system for easy staff access.
- Scanned and uploaded documents into digital filing system.
- Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
- Documented staff entitlements and expenditures, matching information against allowances.
- Processed incoming and outgoing parcels and correspondence for staff.
- Maintained complete confidentiality whilst managing sensitive files and documents.
- Assisted in the preparation of budget reports to aid financial planning.
- Contributed to team efforts by accomplishing related tasks as needed.
- Organised meetings, conferences, and events in a professional manner.
Sales Representative/Customer Service Personnel
Step by Step Electricals/Electronics
01.2013 - 12.2014
- Utilizing interpersonal skills effectively when attending to customers
- Resolved customer concerns promptly to maintain satisfaction.
- Ensuring customer engagement beneficial relationship
- Complaint resolution and problem solving
- Built lasting relationships with clients through customer service interactions.
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Tailored pitches according to individual consumer preferences to increase conversion rates.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Helped resolve client problems quickly with superior customer service.
- Responded to telephone and in-person requests for information.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
- Provided customers with price information and handled financial transactions.
- Communicated with potential and existing customers in-person, over telephone and via webchat.
- Negotiated best-possible prices for maximised profit levels.
- Maintained quality assurance standards for all products and services.
- Accounted for all inventory and ordered new stock.
Television Reporter
NTA
Benin, Edo State
11.2011 - 11.2012
- Covering of events and gathering news worthy information
- Carried out day-to-day duties accurately and efficiently.
- Writing news
- Successfully delivered on tasks within tight deadlines.
- Proofreading and voicing news
Education
MSc - Clothing and Textile Design
Polytechnic Institute of Castelo Branco
01.2024 - 01.2026
B.A. - Mass Communication
University of Nigeria, Nsukka
01.2006 - 01.2011
Skills
Time-management
undefinedLanguages
English
Timeline
MSc - Clothing and Textile Design
Polytechnic Institute of Castelo Branco
01.2024 - 01.2026
Fashion Instructor
Springfield Fashion Academy
07.2023 - 11.2024
Fashion Internship
Maagrace Garment Industries Limited and Ethical Apparel Africa
04.2023 - 06.2023
Secretariat Assistant
Change for Africa Foundation
02.2019 - 08.2022
Confidential Secretary
Rapgra Consult
07.2015 - 06.2018
Sales Representative/Customer Service Personnel
Step by Step Electricals/Electronics
01.2013 - 12.2014
Television Reporter
NTA
11.2011 - 11.2012
B.A. - Mass Communication
University of Nigeria, Nsukka
01.2006 - 01.2011
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