Shawnta Wiley
San Diego,15
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CEO/Owner
Pebble Red Events
08.2014 - Current
- Planning and execution: Since 2014, over 50 corporate and social events annually, ranging from intimate gatherings to large-scale conferences with 500+ attendees.
- Business Strategy & Growth: Develop and implemented my company’s vision, mission, and long-term strategy to drive business growth and expand my client base.
- Client Acquisition & Relations: Build and maintain strong relationships with clients, identifying new business opportunities and ensuring client satisfaction through excellent service.
- Event Oversight & Quality Control: Oversee the planning and execution of all events, ensuring that each project meets the company’s standards for quality, creativity, and efficiency.
- Team Leadership & Management: Hire, train, and manage a team of event planners, coordinators, and support staff, fostering a positive work environment and ensuring high performance.
- Financial Management: Managed company’s finances, including budgeting, forecasting, pricing, and profit margins. Oversee all client billing, vendor payments, and financial reporting.
- Customer Experience & Satisfaction: Ensure exceptional client experiences from initial contact through post-event follow-up, addressing any concerns and gathering feedback to improve services.
- Executed high-profile events such as San Diego Comic-Con (2014–2017), San Diego Bridal Bazaar (2015–2017)and San Diego Pride & Festival (2024)
- Additional Duties Include: Establishing/Maintaining vendor & partner relationships, along with customer experience & satisfaction, marketing & brand management, event Innovation & design, crisis management along with networking.
Venue Manager/Partner - Director of Events
Luce Events
03.2015 - 11.2020
- Manage Venue Operations: Oversee daily venue operations, ensuring facility is maintained, organized, and ready for events. Approximately 100+ events per year.
- Contract Negotiation: Negotiate rental agreements and terms with clients, ensuring all legal and financial terms are agreed upon.
- Financial Reporting: Prepare and present financial reports to upper management, detailing revenue, expenses, and event profitability.
- Vendor & Staff Management: Supervise and schedule venue staff, security personnel, and third-party vendors (catering, AV, etc.), ensuring seamless operations along with coordination of event logistics.
- Client Relations: Act as primary point of contact for clients, addressing any inquiries or issues before, during, and after events.
- Additional Duties Include: Budget oversight, safety & compliance, marketing & promotion, facility maintenance, crisis management.
Director of Operations & Events
Curiocity Catering
06.2014 - 01.2017
- Oversee Daily Operations: Lead and manage all aspects of catering operations, including kitchen staff, delivery teams, and event coordinators, ensuring smooth execution of events. Averaged 90+ events/year.
- Strategic Planning: Develop and implement strategic plans to improve operational efficiency, customer satisfaction, and profitability across all catering services.
- Budget Management: Manage and allocate budgets for catering events, food supplies, staffing, and equipment, maintaining cost control and maximizing profit margins.
- Vendor & Supplier Relations: Source, negotiate, and manage relationships with food vendors, suppliers, and service providers to ensure high-quality products and timely deliveries.
- Event Coordination: Oversee coordination of large-scale events, from menu development and logistics planning to on-site execution, ensuring client satisfaction and seamless event delivery.
- Additional Duties Include: Client relations & sales, menu development, staff recruitment & training, logistics & scheduling, along with compliance & health standards.
Project Manager - Small-Medium Business
Verizon/NetworkFleet
10.2013 - 05.2014
- Project Planning & Scheduling: Develop comprehensive project plans, outlining timelines, milestones, and deadlines for GPS device installations across various the Americas using SQL, Excel and SalesForce.
- Vendor & Supplier Management: Coordinate with GPS device suppliers and third-party installers to ensure timely delivery of equipment and availability of installation teams.
- Client Communication: Act as primary point of contact for clients, providing regular updates on project status
- Resource Allocation: Assign tasks and resources to installation teams, ensuring personnel, tools, and equipment are available and distributed efficiently to meet project timelines.
- Site Assessment & Preparation: Collaborate with site managers to conduct pre-installation assessments, ensuring vehicle or equipment compatibility and readiness for GPS device installation.
- Budget Management: Track project expenses, manage budgets, and report financial performance to stakeholders, ensuring projects are delivered within cost constraints.
- Quality Control: Ensure GPS installations meet quality standards by conducting inspections and verifying that devices are functioning properly before signing off on each installation.
- Additional duties include: Risk management identification, compliance & safety oversight, training & support along with post-installation support & follow up, reporting and documentation maintenance.
- Met project deadlines without sacrificing build quality or workplace safety.
Project Manager - Contract
McGraw House
08.2010 - 04.2013
- Relocation Management: Planned, scheduled, and executed safe and efficient relocation of residents during renovations of senior housing units, ensuring minimal disruption.
- Budget Preparation & Forecasting: Managed and forecasted a $4 million budget, preparing financial objectives, scheduling expenditures, and ensuring alignment with the State Board’s guidelines.
- Stakeholder Collaboration: Collaborated with construction team, architects, and NY State Board to align project objectives, incorporating any recommendations and ensuring compliance with grant requirements.
- Proposal Recommendations: Provided additional proposals and suggestions to improve construction plans, contributing to enhancement of project scope and outcomes.
- Compliance & Safety Enforcement: Enforced applicable policies, procedures, and safety protocols throughout the project, ensuring adherence to state regulations and safeguarding residents and staff.
- Progress Reporting: Monitored and reported on project progress, ensuring timely completion of each phase within budget and schedule constraints.
- Additional Duties Include: Risk management, compliance & safety oversight, permits & documentation, timeline monitoring, and post-construction wrap-up.
Nursing Aide - Intensive Care/Cardiac Care Unit
Cayuga Medical Center
01.2006 - 06.2013
- Patient Care: Assist patients with activities of daily living, including bathing, dressing, grooming, and toileting, ensuring comfort, dignity and emotional support.
- Team Collaboration: Work closely with nurses and other healthcare professionals to deliver coordinated and effective patient care.
- Documentation: Maintain accurate patient records, documenting care provided, changes in patient conditions, and any relevant observations for nursing staff.
- Patient Safety: Ensure patient safety by following protocols, identifying and addressing potential hazards, and using equipment properly.
- Assist with Medical Procedures: Support nursing staff during medical procedures by preparing equipment, positioning patients, and ensuring sterile environment.
- Additional Duties Include: Inventory management, training and orientation, vital signs monitoring and assisting with medical procedures.
Education
MBA - Technology Management
SUNY Polytechnic Institute
Utica NYBachelor of Science -
Cornell University
Ithaca NY05.2009
Skills
- Project Management & Oversight
- Talent & Team Development
- Sales Leadership
- Operations Management
- Planning and coordination
- Organizational Development
- Financial Management
- Effective Communicator and Public Speaker
- Analytical Thinking
Languages
English
Native language
German
Elementary
A2
Portuguese
Elementary
A2
Certification
- Licensed Realtor - State of California, January 2014-present
Timeline
Venue Manager/Partner - Director of Events
Luce Events
03.2015 - 11.2020
CEO/Owner
Pebble Red Events
08.2014 - Current
Director of Operations & Events
Curiocity Catering
06.2014 - 01.2017
Project Manager - Small-Medium Business
Verizon/NetworkFleet
10.2013 - 05.2014
Project Manager - Contract
McGraw House
08.2010 - 04.2013
Nursing Aide - Intensive Care/Cardiac Care Unit
Cayuga Medical Center
01.2006 - 06.2013
MBA - Technology Management
SUNY Polytechnic Institute
Bachelor of Science -
Cornell University
- Licensed Realtor - State of California, January 2014-present
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