Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sofiya Begha

Sofiya Begha

Rua Gil Eanes 13 3 EQ

Summary

Proven professional with extensive experience in housekeeping and administrative roles, notably at Danhostel and Bhaktapur Heart and Diabetic Center. Excelled in maintaining sanitary environments and providing top-notch customer service, demonstrating strong teamwork and time management skills. Achieved efficiency improvements in housekeeping operations, ensuring guest satisfaction and operational excellence.

Overview

10
10
years of professional experience

Work History

Housekeeper

Danhostel
05.2023 - 05.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Assistant Admin Manager

Bhaktapur Heart and Diabetic Center
06.2018 - 12.2022
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.

Front Desk Officer

Bhaktapur Heart and Diabetic Center
07.2014 - 05.2018

Provided assistance to the patients coming in the clinic .

Doing the bills and assisting them for further investigation according to their complaints.

Answering phone calls of patients and providing them the information they want .


Education

MBA - General Management

IBA Internatinal Business Academy
Koldiing, Denmark
06-2024

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming
  • Bed making proficiency
  • Dusting furniture
  • Physically strong
  • Time management
  • Deep cleaning

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Portuguese
Elementary

Timeline

Housekeeper

Danhostel
05.2023 - 05.2024

Assistant Admin Manager

Bhaktapur Heart and Diabetic Center
06.2018 - 12.2022

Front Desk Officer

Bhaktapur Heart and Diabetic Center
07.2014 - 05.2018

MBA - General Management

IBA Internatinal Business Academy
Sofiya Begha