Soraia Graça
Torres Vedras,11
Overview
9
9
years of professional experience
1
1
Certification
Work History
Portuguese Speaking Audio Data Collector
LXT
06.2024 - 08.2024
- Audio data collection for AI projects
Event and Marketing Manager
Morazzo Destination Weddings
03.2022 - 12.2023
- Destination Wedding planning management and execution
- External Stakeholder management
- Marketing strategy and content creation
- Logistics coordination, including transportation and accommodation for event participants
Customer Support Agent (Live chat & email) | Online Crypto Casino
Lix Works
06.2021 - 03.2022
- Customer Support and Account Management, assisting players with money transactions and providing guidance on platform features in an online crypto casino
Event Manager
White Impact – Algarve Wedding Planners
02.2018 - 02.2020
- Destination Wedding planning, management and execution
- Logistics coordination and external stakeholder management
Project Manager | Tour Operation
Buzz DMC
05.2015 - 10.2017
- End-to-end project management, supplier coordination, and client experience oversight
- Itinerary development and proposal presentation
- Budget management, cost control, and billing supervision
Education
Bachelor’s degree - Tourism
University of Algarve
Skills
- Microsoft Office Suite
- Google Workspace (Drive, Docs, Meet)
- Slack
- Mondaycom
- Microsoft Teams
- Dropbox
- Project Management
- Stakeholder Management
- Customer Support
- Marketing Strategy Development
- Consumer Behavior Analysis
- Data-Driven Decision Making
- Data Analysis
- SEO (Search Engine Optimization)
- Problem-Solving
- Adaptability
- Communication (Verbal & Written)
- Team Collaboration
- Planning and Organization
- Empathy
- Resilience
- Curiosity
- Conflict Resolution
- Critical Thinking
- Emotional Intelligence
- Time Management
- Active Listening
- Creativity
- Stress Management
- Self-Motivation
Certification
- Marketing Fundamentals – 25 hours
- Marketing Mix for Products and Services – 50 hours
- Market Research – Commercialization and Segmentation – 25 hours
- Consumer Behavior – 25 hours
- Corporate Branding Elements – 25 hours
- Copyright, Data Protection, and Intellectual Property – 25 hours
- Web Page Development – 25 hours
- French for Customer Service – 50 hours
Languages
Portuguese
English
French
Timeline
Portuguese Speaking Audio Data Collector
LXT
06.2024 - 08.2024
Event and Marketing Manager
Morazzo Destination Weddings
03.2022 - 12.2023
Customer Support Agent (Live chat & email) | Online Crypto Casino
Lix Works
06.2021 - 03.2022
Event Manager
White Impact – Algarve Wedding Planners
02.2018 - 02.2020
Project Manager | Tour Operation
Buzz DMC
05.2015 - 10.2017
Bachelor’s degree - Tourism
University of Algarve
- Marketing Fundamentals – 25 hours
- Marketing Mix for Products and Services – 50 hours
- Market Research – Commercialization and Segmentation – 25 hours
- Consumer Behavior – 25 hours
- Corporate Branding Elements – 25 hours
- Copyright, Data Protection, and Intellectual Property – 25 hours
- Web Page Development – 25 hours
- French for Customer Service – 50 hours
Similar Profiles
BABITHA CELESTINE SELVA RAJBABITHA CELESTINE SELVA RAJ
Data Transcriptionist at LXTData Transcriptionist at LXT
Yugraj SinghYugraj Singh
Transcriber Reviewer at LXTTranscriber Reviewer at LXT
SHIVESH CHAUDHARYSHIVESH CHAUDHARY
Transcriptionist at LXTTranscriptionist at LXT
Parminder GrewalParminder Grewal
Data Entry Clerk at LXTData Entry Clerk at LXT
VERÓNICA DE PINAVERÓNICA DE PINA
Administrative Assistant – Part 147 Training School at AvincisAdministrative Assistant – Part 147 Training School at Avincis