Sousa Valerio ANA RITA

Work History

Housekeeping Assistant

Hotel Hilton Amsterdam Airport

Amsterdam

07.2022 - 08.2022

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Kept building entryway glass clean and polished for professional presentation.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Disposed of trash and recyclables each day to avoid waste buildup.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Restocked room supplies such as facial tissues for personal touch with every job.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Responded to requests from patrons for linens and toiletries.
Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
Dusted and polished surfaces to achieve attractive shine.

Housekeeping Cleaner

Sodexo

London

11.2016 - 01.2022

Office's Cleaning:
Deep cleaned bathrooms with meticulous attention to detail
Owned smooth turnaround of assigned rooms daily, dusting, vacuuming and cleaning mirrors, toilets, sinks, showers, tubs and marble floors
Deep cleaned windows, doors and other external areas using surface wipes and pressure washers
Emptied bins and managed correct waste disposal, keeping workplaces hygienic for staff
Cleaned all aspects of offices, such as chairs, desks, computer screens and tables
Used dishwashers to clean utensils, cutlery, plates and cups used by office staff
Vacuumed, swept, mopped and polished floors
Dusted and polished window frames and wiped down glass, maintaining clean and clear areas
Cleaned and disinfected surfaces using products, maintaining health and hygiene of
Promptly removed waste and recycling and disinfected area on basis to minimise health and safety risks
Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use
Rectified and issues with minimal supervision and notified of problems that required resolution
Catering
Meticulously cleaned glasses, cups, plates and cutlery using dishwashers and pressure washers
Kept cafe clean and hygienic by clearing tables, mopping floors and sanitising table tops when needed
Deep cleaned tables, removed cups and reset tables after customer use, keeping cafe looking clean and presentable
Sanitised tables and dining areas thoroughly between customers, maintaining clean, professional cafe appearance
Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.

Domestic Cleaner

London, Alperton

03.2016 - 12.2021

Provided deep cleaning services for areas in need of additional sanitation
Collected trash from receptacles and surfaces, discreetly removing items for disposal
Cleaned, sanitised and restocked bathrooms every to keep facilities fresh
Washed and polished glass windows and doors to keep entryways clear and professional
Environments in buildings by vacuuming, cleaning windows and dusting.

Mobile Cleaner

Pinnacle PSG

London

03.2016 - 09.2018

Meticulously cleaned windows, wheels, door handles and mirrors using and, ensuring spotless finish
Vacuumed and shampooed upholstery and carpets using machinery, completing within-minute timeframe
Maintained clean, tidy environments to minimise health and safety risks
Vacuumed, swept, mopped and polished floors to create pristine environments
Removed waste and recycling and disinfected area on basis
Disinfected surfaces to maintain safe environments
Reported issues to so that effective resolutions could be immediately put into place
Cleaned and areas and disposed of debris and trash to keep walkways clear for personnel and visitors.

Coffe Shop, O Moinho

Alhos Vedros

02.2015 - 01.2016

Completed opening and closing checklists according to set standards
Greeted over customers daily, answered questions and recommended drinks and pastries
Protected store assets and facilities by ensuring compliance with company policies and procedures
Weighed, ground and packed coffee per customer orders
Cleaned equipment, disposed of waste, closed registers and carried out other closing duties
Prepared and served hot and cold beverages, such as coffee, espresso drinks, blended coffees and teas
Organised seating areas to maximise capacity
Ordered, received and stocked supplies and retail products.

Cashier Specialist

BP Moita

01.2011 - 07.2015

Moita
Assessed customer needs, anticipating and responding appropriately to queries
Maintained neat and clean shop floor and storage areas
Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume
Reconciled cash drawer at start and end of shift
Tallied cash at end of each shift, actioning and reporting discrepancies according to company policies
Helped customers find specific products, answering questions and offering product-related expertise
Processed payments, issued receipts and handled returns whilst keeping till in balance
Drove sales and add-on purchases through strategic upselling and cross-selling
Verified customer identification for alcohol or tobacco purchases in line with Challenge 25 policy
Carried bags and loaded goods into vehicles to help customers in need of additional assistance
Removed waste and recycling and disinfected area on basis
Completed daily custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection
Investigated and corrected mechanical problems with machinery.

Shop Assistant

Staples

08.2007 - 01.2011

Montijo
Assisted customers with queries relating to wide selection of products and services
Reconciled cash drawer at start and end of shift
Used proper packing techniques to minimise overuse of bags whilst preventing damage to customer items
Efficiently operated cash machine at supermarket checkout to serve average of customers daily
Maintained clean, tidy and organised checkout areas
Informed customers of returns policy whilst processing credit card payments and cash transactions
Tallied cash at end of each shift, actioning and reporting discrepancies according to company policies
Processed payments, issued receipts and handled returns whilst keeping till in balance
Carried bags and loaded goods into vehicles to help customers in need of additional assistance
Maintained high productivity by efficiently processing cash, credit and debit payments
Maintained high productivity by efficiently processing cash, credit and debit payments for customers
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
Maintained neat and clean shop floor and storage areas
Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.

Overview

Work History

Housekeeping Assistant

Housekeeping Cleaner

Domestic Cleaner

Mobile Cleaner

Cashier Specialist

Shop Assistant

Education

Skills

Certification

Timeline

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