Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
08.2022 - 06.2023
Prepared and served a variety of coffee and tea beverages to customers.
Demonstrated exceptional customer service skills by greeting customers.
Operated espresso machines, grinders, and other equipment to craft beverages.
Uber Driver
Uber
07.2020 - 07.2022
Followed all relevant traffic laws and safety regulations.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Automotive Lube Technician
Walmart
01.2018 - 03.2020
Performed oil change service on vehicles.
Maintained cleanliness in the work area and restocked supplies.
Greeting customers once they arrive and communicate their vehicle order to the upper bay technician.
Education
Bachelor of Arts - Linguistics
University of California, San Diego
La Jolla, CA
06.2023
Skills
Verbal and Written Communication
Collaboration
Critical Thinking
Time Management
Attention to Detail
Relationship Building
Bilingual (English & Spanish)
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)