Tools: Power BI, Dynamics, Salesforce, MS Office, SAP, Siebel, Hyperion, SPSS
Teresa Monteiro
Commercial Excellence Lead
Lisbon,Portugal
Summary
Business professional with over 10 years of experience in the Energy and Telecommunications sectors, specializing in commercial excellence and business transformation . Expertise in optimizing commercial processes and implementing digital solutions. Focused on data-driven strategies, system integration, and collaborative leadership to achieve tangible results. Seeking challenging opportunities to apply my expertise in dynamic, transformational environments.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Commercial Excellence Lead
Galp Energia
04.2021 - Current
- Led the transformation of commercial processes, focusing on optimizing sales tools and improving operational efficiency.
- Developed and implemented analytical dashboards to monitor commercial performance, speeding up strategic decision-making.
- Collaborated with cross-functional teams (sales, marketing, IT) to ensure the integration of digital tools in commercial operations.
- Acted as the main contact for digitalization projects within the B2B segment, ensuring alignment with the company's global strategy.
Commercial Performance Manager - Large Account&PS
Vodafone Portugal
07.2018 - 03.2021
- Defined and executed commercial strategies for the B2B segment, contributing to the growth of annual revenue.
- Developed gamification campaigns that boosted the sales team's motivation and improved customer retention in strategic accounts.
- Implemented commercial performance monitoring tools , automating reporting processes.
- Managed key commercial tools and processes, ensuring alignment with the company's strategic KPIs and objectives.
Financial Analyst (Commissions & FP&A)
Vodafone Portugal
04.2014 - 06.2018
- Analyzed and managed monthly commissions, ensuring payment accuracy and optimization of financial processes.
- Parameterized data and developed new analysis methods for incentive programs.
- Prepared financial reports and analyzed budget variances, supporting strategic decision-making.
- Financial consolidation and report to the Group
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
Audit Senior Consultant
Deloitte
09.2010 - 03.2014
- Developed strong relationships with clients, addressing concerns promptly and providing timely updates on progress throughout the engagement process.
- Assisted in the preparation of audit reports, presenting findings clearly and concisely to senior management for review.
- Increased overall reliability of financial statements by performing detailed reviews of account reconciliations and supporting documentation.
- Conducted walkthrough of various business processes, gaining an in-depth understanding of operations while identifying potential control weaknesses.
Education
Master of Business Administration - Management And Performance Control
INDEG – ISCTE Executive Education
Lisbon, Portugal 04.2001 -
Bachelor - Business Administration
Católica Lisbon School of Business & Economics
Lisbon, Portugal 04.2001 -
Skills
Strategic Thinking
Problem Solving
Quality Management
Customer Focus
Training and coaching
Strategic Thinking
Software
Data Analysis: Dashboard creation, KPI analysis, and performance reporting
Project Management: Implementation of digital tools and optimization of commercial processes
Timeline
Commercial Excellence Lead
Galp Energia
04.2021 - Current
Commercial Performance Manager - Large Account&PS
Vodafone Portugal
07.2018 - 03.2021
Financial Analyst (Commissions & FP&A)
Vodafone Portugal
04.2014 - 06.2018
Audit Senior Consultant
Deloitte
09.2010 - 03.2014
Master of Business Administration - Management And Performance Control
INDEG – ISCTE Executive Education
04.2001 -
Bachelor - Business Administration
Católica Lisbon School of Business & Economics
04.2001 -
Similar Profiles
Roland MuggliRoland Muggli
Africa Upstream & Geoscience Director at Galp EnergiaAfrica Upstream & Geoscience Director at Galp Energia
Roland MuggliRoland Muggli
Africa Upstream Director at Galp EnergiaAfrica Upstream Director at Galp Energia
Melisa Vivian Vega PedrozoMelisa Vivian Vega Pedrozo
Customer Service Representative - Spanish Department at Galp SolarCustomer Service Representative - Spanish Department at Galp Solar