I have more than 7 years of creditable experience in Auditing, having worked in areas of Internal Audit; IT Audit; Data Analytics; Permanent control and Risk Management. I am currently responsible for executing controls related to Financial Security, KYC, Market integrity, Client´s interests Protection, Anti-money laundering and international financial sanctions, whilst leading and developing people who are motivated and involved in an international bank´s risk management framework. As a Team Leader I develop strategies, provide training, sets goals and obtain team feedback through interpersonal and communication. I have the big picture focus and thus have to communicate goals and vision clearly to succeed. I am passionate about problem solving, adding value and innovation.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Team Leader
BNP Paribas Portugal, COCE Global Control Hub
Lisboa
08.2022 - Current
Ensure the operation and coordination of the Operational and Permanent Control framework related to all activities or responsibilities; related to all operational risks front-to-back and end-to-end including Fraud, Third party, Conduct, Compliance , Regulatory, ICT risks and other risks types in compliance with internal policies, procedures and guidelines issued by independent control functions as well and with external regulatory and supervisory requirements
As the first line of defense in the Operational Risk Framework of the Group; to effectively manage the Operational Permanent Control Centre of Control Excellence (COCE) Global controls relating to:
Financial Security
Anti-Money Laundering
Sanctions and Embargos
Know Your Client
Protection of the Interest of Clients
Market Integrity
Assess the quality of the operating activities´ control framework and of its execution (monitored control execution and performed posterior control to test the quality of the framework)
Ensure update of policies in alignment with: OFAC; AMLD; FATF and AML/CFT
1st Line of Defense to ensure that Group procedures are implemented locally and transposed if needed according to local specification and regulation
Identified and proposed the calibration of operation of entity´s procedures according to the outcome of risk assessment and other risk events
Ensured that the material risks and their risk mitigants were evaluated
Managed people according to their skills and with purpose of continuous improvement, sponsoring initiatives and increasing learning
Fostered people growth within the team
Contributed to the diffusion of risk culture in the bank
Developer of people to ensure achievement of their goals and to ensure there were supported in all personal development areas.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Mentored and guided employees to foster proper completion of assigned duties.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Promoted high standerds through personal example to help each member understand expected behavious and standards.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Operational Risk Analyst
BNP Paribas
Lisboa
02.2021 - 08.2022
Supported the management of Operational Risk and ensure Permanent Control by:
Identifying and assessing the risk, design risk cartography in line with the Risk and Control Self-Assessment (RCSA)
Collecting and Analyzing Historical Incidents
Participated to the governance of projects significantly affecting the Operating Risks and Permanent Control framework
Ensured the awareness of operational risks by staff belonging to operating activities
Monitoring Permanent Control Actions and Recommendations to ensure the relevance of implementation dates as well as adequate ownership of recommendations issued by the second line and third line of defense levels, as well as external audit
Used appropriate Group and specific IT tools to record, report and consolidate controls and control results
Contribution to the implementation of the local GDPR Compliance framework (at 1st level of defense)
Contributed to prevent Fraud as well as investigate alerts, fraud suspicions, attempts of fraud or existing fraud
Data Analysis and agile innovation to automate manual tasks in operational activities
Implemented risk avoidance and mitigation strategies to eliminate hazards, activities and exposures that could negatively impact organizational assets.
Collaborated on implementation of collection strategies with collections, risk and fraud teams.
Human Resources Administration Officer
BNP Paribas Portugal
02.2019 - 02.2021
Corporate and Institutional Banking HR System Administrator who managed user access rights and has ensured alignment with Bank´s updated Group Finance identity access management policy
I have also ensured the successful update and alignment of the system´s procedure manual with GDPR and Mifid II requirements
Conducted worldwide user training workshops for all the system users within the Bank and have successfully trained more than 600 employees within a year
The users range from Human Resource directors to Human Resources Clerks
Managed the centralization of the referential data for Management Accounting Applications such as Paradigm and SAP Vinci successfully with minimal integration errors which ensures that employee data (Payroll, Personal, Appraisal as well as Training and Development) is accurately synchronized monthly
Involvement in the System Development Life Cycle of the system I managed where I have improved the testing of system controls and ensured that system release phases have minimal issues
Preparation of Reports of staff information for the Banks auditors in the Iberian Peninsula such as staff evolution, annual turnover figures, extract of trainings performed, appraisal dashboards and detail of the staff database
Daily use of Excel and VBA programming to complete daily tasks
Tracked various statistics and kept detailed records to support human resources department.
Compiled employee records from individual departments to maintain central files.
Assistant Manager Internal Audit
A2A Kopano Incorporated Charted Accountants and Registered Auditors
Johannesburg
10.2017 - 12.2018
Preparation of Internal Audit Assignment Budgets, Audit Planning Schedules, allocation of resources to various Internal Audit Engagements, supervising Internal Auditing staff and reviewing of Internal Auditing Staff work
Information Technology (IT) Governance Audits; IT General Computer Controls (GCCs) and SAP ERP System Review
Management and leadership of Internal Audit teams on their daily activities until project completion
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Supervised day-to-day operations to meet performance, quality and service expectations.
Established team priorities, maintained schedules and monitored performance.
Mac Plus Senior Technical Advisor
Apple
05.2016 - 07.2017
Provided Apple customers managerial level service by taking ownership of cases on a management level until a solution was provided to resolve a customer issue
Providing Apple customers (individuals, institutions, businesses, resellers, and service providers) expert technical support experience and innovative solutions to complex customer problems
Using Apple Service and Support products and practices to provide effective Apple hardware repair options and solutions as well as integrating Mac into a Windows or other standards-based network.
UK and Ireland Technical Advisor
SELLBYTEL Portugal
10.2015 - 05.2016
Investigation and analysis of hardware and software technical issues within SMART IT Devices as a first point of contact for SMART IT Devices by answering questions about SMART IT Devices and services
Learn about new, upcoming SMART IT Devices through e-Learning Quizzes with a pass rate of 90% to provide advanced troubleshooting of hardware and software technical issues for Mac as well as Windows operating systems.
Senior Internal Auditor
Nexia – SAB&T South Africa
08.2014 - 05.2015
Responsible for Fulfilling the requirements of the Audit Committee of public entities and executing the Annual Internal Audit Coverage Plan in its entirety by being involved in the internal audit fieldwork
Performing Internal Audit and External Audit engagements
SAP Payroll and SAP ESS NetWeaver IT Audit reviews
Leadership as a Senior Auditor of the Internal Audit and External Audit teams
Team Leader (Pretoria North Depot Surveyor)
City of Tshwane Bus Services
05.2014 - 06.2014
Reviewer of data capturing (performed in Microsoft Excel) to ensure validity, accuracy and completeness of data captured for data analysis and data interpretation purposes
Data mining to minimize risk, detect fraud, anticipate bus service demands and curb customer attrition.
Junior IT Audit Consultant
Deloitte & Touche
08.2013 - 04.2014
General Computer Control and Application Control Reviews of various computer business systems for clients within the following industries:
Insurance
Banking (Financial Institutions)
Mining
Freight and Logistics
Cobit 4.1 Reviews
Public Company Accounting Oversight Board (PCAOB) and SOX IT Audit engagements
Internal Auditing Intern
Cooperation
11.2011 - 03.2013
I was responsible in the planning of an audit assignment through which I challenged my peers and seniors with constructive questions that made them have an in-depth consideration of the strategies and objectives of the area or process under review until we prioritized the risks uniquely relevant each client during our internal audit projects
I also assisted my seniors and obtained practical experience in the following:
Executing an audit assignment
Collecting evidence during an audit assignment
Identifying areas of weaknesses during an audit assignment
Drafting audit reports to management
Facilitation of Risk Assessment workshops and training
Forensic Investigations and the use of Computer Assisted Audit Techniques (CAATs)
Teaching Assistant
University of Pretoria
02.2010 - 11.2010
Assisted the Advanced Excel lecturer at the University and ensured an improvement in year-end results by helping students through 1-to-1 or group tutoring sessions, whenever students had queries relevant to module word that was not adequately understood during lecturing sessions
Assisted in the marking of module assignments, tests and exams so as to successfully submit year-end marks within the required University deadline
Through tutoring students in practical sessions and during consultation hours I helped the module lecturers identify areas where students had difficulties so as to improve lecturing sessions and ensure students obtain a clear understanding and grasp of the sections
Mentor at the University of Pretoria (UP) in the UP mentorship program