Thomas Nesson
Clerlande
Summary
Detail-oriented professional with expertise in quality assurance and precision measurement, leveraging advanced Microsoft Excel skills and Lean Six Sigma proficiency to drive process improvements. Adept at data review and interpretation, utilising Python and JavaScript for comprehensive analysis. Holds a Forklift License (CACES 1, 3, 5) and excels in teamwork, adaptability, and time management. Committed to maintaining quality control standards compliance while pursuing opportunities to enhance operational efficiency.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Quality analyst
Teleperformance
Lisbon
2026.06 - Current
- Analysed data, pinpointing key areas for improvement in processes.
- Prepared periodic reports.
- Verified quality and accuracy of data to determine conformance with pre-defined criteria.
Subject matter expert
Teleperformance
Lisbon
2025.12 - 2026.05
- Implemented new strategies for improved knowledge transfer.
- Analysed data, pinpointing key areas for improvement in manufacturing processes.
- Conducted root cause analyses to prevent recurring issues, thereby improving overall productivity.
- Verified quality and accuracy of data to determine conformance with pre-defined acceptance criteria.
Content moderator
Teleperformance
Lisbon
2025.03 - 2025.12
- Participated in regular training sessions to stay informed about latest internet slang trends.
- Demonstrated excellent judgement skills whilst handling ambiguous cases efficiently.
- Worked to improve platform safety, collaborating with internal teams to address action plans and ongoing challenges.
Seasonal Forklift Operator
Limagrain
Ennezat
2023.09 - 2023.10
- Seasonal forklift operations for logistics and stock management.
- Assisted in warehouse operations and inventory flow.
Intern
ATR Transport
Riom La Gravière
2022.01 - 2022.01
- Assisted in driver planning and transport flow management.
- Supported order validation and contract reception.
Intern
PGDIS Rue du Pairoux
Gensac-la-Pallue
2022.01 - 2022.01
- Used transport management software for analysis and coordination.
- Order picking and warehouse stock management.
Intern
PGDIS Rue du Pairoux
Gensac-la-Pallue
2021.01 - 2021.01
- Warehouse stock management and picking operations.
Intern
ATR Transport
Riom La Varenne
2020.01 - 2020.01
- Supported warehouse activities: stock management, picking, and order preparation.
Intern
Naviland
Riom
2019.01 - 2019.01
- Assisted with transport and container administration.
- Recognized for curiosity and motivation.
Intern
PUM Plastique
Riom
2019.01 - 2019.01
- Recognised as serious, reliable, and hardworking.
Intern
Super U
Pont du Château
2019.01 - 2019.01
- Supported logistics and drive order management.
- Praised for motivation, politeness, and teamwork.
Education
BTS GTLA - Transport and Logistics Management
Sainte-Dominique Private School
Albi 2021.01 - 2022.01
Vocational Baccalaureate - Logistics and Transport Administration
Lycée Pierre Boulanger
Pont du Château 2019.01 - 2021.01
Skills
- Forklift License (CACES 1, 3, 5)
- Microsoft Office (Word, PowerPoint), OpenOffice
- Paint, Discord
- Video and photo editing software
- Strong teamwork, adaptability, and time management
- Quality control standards compliance
- Result interpretation
- Precision measurement
- Quality assurance knowledge
- Advanced microsoft excel usage
- Lean six sigma proficiency
- PYTHON
- Data review and interpretation
- Javascript
- Root Cause Analysis
Languages
English: B2 Level
Advanced
Spanish: B1 Level
Elementary
Timeline
Quality analyst
Teleperformance
2026.06 - Current
Subject matter expert
Teleperformance
2025.12 - 2026.05
Content moderator
Teleperformance
2025.03 - 2025.12
Seasonal Forklift Operator
Limagrain
2023.09 - 2023.10
Intern
ATR Transport
2022.01 - 2022.01
Intern
PGDIS Rue du Pairoux
2022.01 - 2022.01
BTS GTLA - Transport and Logistics Management
Sainte-Dominique Private School
2021.01 - 2022.01
Intern
PGDIS Rue du Pairoux
2021.01 - 2021.01
Intern
ATR Transport
2020.01 - 2020.01
Vocational Baccalaureate - Logistics and Transport Administration
Lycée Pierre Boulanger
2019.01 - 2021.01
Intern
Naviland
2019.01 - 2019.01
Intern
PUM Plastique
2019.01 - 2019.01
Intern
Super U
2019.01 - 2019.01