TWIZERE ARSENE
LISBON
Summary
Friendly Dishwashing with a background in various office settings. Knowledgeable about cleaning, service, and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and a resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
REACEPTIONNIST
HOTEL STA ANDRE KABGAYI
06.2021 - 02.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected [Type] payments, processed transactions and updated relevant records.
Dishwasher
HOTEL SAINT ANDRE KABGAYI
06.2012 - 05.2021
- Kept the work area clean, dry, and free of debris to prevent incidents and accidents.
- Scraped, washed, and efficiently restacked dishware, utensils, and glassware to keep the kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Helped team meet expected demands by restocking work areas throughout the restaurant such as server stations, salad bars, and supply cupboards.
- Stored dishes, utensils, and kitchen equipment in proper locations.
Education
Bachelor of Science - SOCIOLOGY
KABGAYI KATHOLIC UNIVERISTY
RWANDA02.2017
Associate of Science - HISTORY ECONOMIC AND GEOGRAPHY
NYABIKENKE SECONDARY SCHOOL
RWANDA07.2010
Skills
- Tourism Management
- Hotel Accommodations
- Utensils and Equipment
- Clearing Debris
- Dishwasher Operation
- Cleaning and Sanitizing
- Time Management
- Cleaning Procedures
- Safety Awareness
Certification
USING
-Excel
-PowerPoint
-Microsoft word
playing football
i like to play football when i have time
Languages
KINYARWANDA
Native language
French
Advanced
C1
English
Advanced
C1
Timeline
REACEPTIONNIST
HOTEL STA ANDRE KABGAYI
06.2021 - 02.2022
Dishwasher
HOTEL SAINT ANDRE KABGAYI
06.2012 - 05.2021
Bachelor of Science - SOCIOLOGY
KABGAYI KATHOLIC UNIVERISTY
Associate of Science - HISTORY ECONOMIC AND GEOGRAPHY
NYABIKENKE SECONDARY SCHOOL
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