Urška Brdnik
Porto
Summary
Driven Procurement Systems Administrator with 5 years of experience in software implementation and maintenance. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication, and collaboration.
Overview
18
18
years of professional experience
Work History
Applications Engineer
Kantar Business Services, Unipessoal LDA
10.2022 - Current
- Lead Coupa and Coupa Risk Assess Solution Adviser – defining, designing and maintaining technical strategy for procurement services
- Lead Coupa Admin for Coupa roll-outs (implementing Coupa to new markets and working closely with all stakeholders from local teams to understand and implement country specific requirements)
- Working closely with integration team (integration from Coupa to Maconomy and vice versa, understanding integration process and integration tools – Postmaster, Kantarhub, API and CSV integration)
- Working closely with Supplier Managment Team, Risk Assess Team, Invoicing Team, Maconomy team, Source to Pay to understand their process and needs
- Creating and maintaining approval chains
- Implementing and maintaining new chart of accounts, legal entities
- Creating, implementing and maintaining supplier, risk assess, source to pay forms
- Creating and updating new process automators
- Supporting suppliers and Supplier Managment Team with Coupa supplier portal queries, supplier creations via supplier information forms and integration of suppliers and supplier updates from Coupa to Maconomy and from Maconomy to Coupa
- Supporting Risk Assess team with Coupa Risk Assess portal by creating, updating new forms and programs and maintaining existing ones
- Supporting Invoicing Team with invoice integrations from Coupa to Maconomy and from Coupa Supplier Portal to Coupa
- Supporting end users with their daily questions about Coupa, creating orders, accesses, roles, etc.
- Maintaining and updating user access matrix
- Creating Punchout Catalogs
- Reviewing new Coupa releases, testing new Coupa functions and any Coupa updates, preparing and presenting presentation for the end users
- Organizing monthly calls with Coupa to suggest improvments and raising detected issues
Global Ariba Admin
Infineon Technologies Shared Service Center
04.2021 - 10.2022
- Supporting catalog and content owner with the release new catalogs
- Working closely with Ariba partners and suppliers on the new catalog releases
- Catalog testing in test and production environment and addressing potential issues to appropriate teams
- Working closely with supplier enablement, supplier master data, e-invoice and IT team (intern and extern teams) on putting all the components together in order for the catalog to function smoothly
- Creating and sending news letters about new releases
- Maintaining approval workflow
- Approving users’ roles
- Checking failed purchase orders, addressing and fixing the issue, re-sending orders
- Supporting end users with their daily questions about Ariba system, catalogs, creating orders, accesses, roles, etc.
- User Acceptance Testing with the new site roll-outs
Procurement Analyst Expert
Infineon Technologies Shared Service Center
12.2017 - 04.2021
- Approving and creating Purchasing requisitions
- Creating Purchasing orders
- Handling order confirmations
- Contacting suppliers for missing information, for order status
- Providing support to internal buyers and requesters
- Keeping track and monitoring intern reporting files
- Responsible for the maintenance of PROC Approval Matrix
- Responsible for the monthly Dashboard reports
- Single point of contact for suppliers and intern buyers
- Providing trainings and sharing sessions
- Having the role of a team's leader backup
- Languages used: German and English
IT Technical Analyst supporting German, Swiss and Austrian users
HCL Technologies
05.2015 - 09.2017
- Providing hardware / software / network problems diagnosis and troubleshooting
- Solving issues related to Lotus Notes, Outlook, Microsoft office suit, SAP logon, VPN, Citrix, etc.
- Working with YODA Remedy, IT Manager, Active Directory
- Coordinating and managing relationships with vendors and supporting staff that provided hardware / software /network problem resolution.
- Training and floor support, database updater.
- Supporting in German language, but often asked to help with English and Polish line as well.
Assistant Manager
Altes Waschhaus
05.2014 - 10.2014
- Managing reservations, cancellations in many different websites like Booking.com, Airbnb, Trivago, TripAdvisor, Ferienwohnungen, Agoda, etc. keeping updated the home website
- Greeting guests from all over the world
- Customer service, maintenance around and in the hotel
- Learning German language.
Winter Seasonal work
Berghof Hotel
12.2013 - 02.2014
- Working as a receptionist, waitress, chef´s assistant, helping with housekeeping.
Personal supplementary work
01.2012 - 01.2013
- Creating, designing macramé jewelry. Macramé is a technique of a diverse knotting.
- Working with WordPress, CMS, online marketing, google AdSense
- Owning and running YouTube Channel, that can be checked out here:
- Https://www.youtube.com/user/lubchomacrame/about
Assistant Manager
Motel pri Ancki
02.2011 - 12.2011
- Managing reservations, cancellations in many different websites like Booking.com, Airbnb, Trivago, TripAdvisor, etc.
- Ordering food and drinks for the Motel´s bar
- Preparing and serving breakfast
- Greeting guests, customer service
- Waitressing
Tourist guide, receptionist, waitress, wrangler
Sundance Trail Ranch
06.2009 - 10.2009
- Working in the reception, kitchen, helping with the horses, maintenance, housekeeping etc… guiding guests up to the nearest mountains and throughout the forest
Tourist guide
Kuks Castle
05.2008 - 10.2008
- Guiding tourists in Czech and English languages through the exhibition of a pharmaceutical museum from 17th century to present.
Interpreteu
Belinka Belles d.o.o
10.2007 - 12.2007
- Interpreting from Slovenian to Czech language and vice versa.
Sales Representative
The Bag Shop
05.2007 - 10.2007
- Advising to the customers and helping them with their decision.
- Organizing and ordering supplies for the shop, customer service.
Education
Master Degree - Czech and Polish language & literature
Faculty of Arts
Student exchange with government scholarship - undefined
Masaryk University
Erasmus, student exchange - undefined
University of Silesia
Skills
- Coupa, Coupa Risk Assess, Ariba, Azure DevOps, Jira, SAP, Maconomy expertise
- Microsoft Office Suite, WordPress, CMS, Google AdSense
- Cross-functional collaboration
- Issue research
- Training and mentoring
- Application testing
- Problem-solving abilities
- Teamwork and collaboration
- End user and customer support
- Adaptability and flexibility
- Quality assurance
- Technical troubleshooting
- Analytical skills
Languages
Slovenian - Native Speaker
English - C2
Polish - C2
German - B2
Czech - B2
Portuguese - A2
Timeline
Applications Engineer
Kantar Business Services, Unipessoal LDA
10.2022 - Current
Global Ariba Admin
Infineon Technologies Shared Service Center
04.2021 - 10.2022
Procurement Analyst Expert
Infineon Technologies Shared Service Center
12.2017 - 04.2021
IT Technical Analyst supporting German, Swiss and Austrian users
HCL Technologies
05.2015 - 09.2017
Assistant Manager
Altes Waschhaus
05.2014 - 10.2014
Winter Seasonal work
Berghof Hotel
12.2013 - 02.2014
Personal supplementary work
01.2012 - 01.2013
Assistant Manager
Motel pri Ancki
02.2011 - 12.2011
Tourist guide, receptionist, waitress, wrangler
Sundance Trail Ranch
06.2009 - 10.2009
Tourist guide
Kuks Castle
05.2008 - 10.2008
Interpreteu
Belinka Belles d.o.o
10.2007 - 12.2007
Sales Representative
The Bag Shop
05.2007 - 10.2007
Student exchange with government scholarship - undefined
Masaryk University
Erasmus, student exchange - undefined
University of Silesia
Master Degree - Czech and Polish language & literature
Faculty of Arts