VALDEMIRO MENDES
Bartender/Waiter
Lisbon
Summary
Results-driven customer service professional with a strong background in delivering exceptional service in fast-paced, high-standard environments. Recognized for a consistently positive attitude, strong work ethic, and practical problem-solving abilities. Highly skilled in operating Point of Sale (POS) systems, managing inventory, and resolving customer issues with efficiency and empathy.
Brings a high level of energy, attention to detail, and interpersonal skills to every role, contributing to customer satisfaction and team success. Proven ability to handle diverse customer needs with professionalism and care, ensuring a seamless and welcoming experience. Committed to upholding the highest standards of service and operational excellence.
Motivated to grow personally and professionally within an ethical, dynamic, and customer-focused organization that values dedication, integrity, and continuous improvement.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Bartender/Bar Waiter
Fisher Island
10.2024 - 05.2025
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Head Bartender
Old Oaks Country Club
05.2024 - 10.2024
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
Bartender/Bar Waiter
St.Andrews Club
05.2023 - 10.2023
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender/Waiter
Round Hill Country Club
05.2022 - 09.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Waiter/bartender
Mar-a-Lago Club
11.2021 - 05.2022
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waiter
Burlingame Country Club
05.2021 - 10.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Waiter
Selfish Point Country Club
10.2020 - 05.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Waiter / Food Runner
Ballards Resort
04.2020 - 08.2020
- Assisted customers with carry-out service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Communicated with kitchen staff to enable accurate food preparation.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Food Runner
Admirals Cove Country Club
10.2019 - 03.2020
- Monitored food and beverage supplies, assisting with restocking when needed.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Monitored dining room inventory and replenished as necessary.
Education
High School Diploma - CAD Technician And Design
ES Marques De Pombal
Lisboa, BelenSkills
Beverage preparation
Work Preference
Work Type
Full TimeContract WorkImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsCompany CultureQuote
The best way out is always through.
Robert Frost
Languages
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Portuguese
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Bartender/Bar Waiter
Fisher Island
10.2024 - 05.2025
Head Bartender
Old Oaks Country Club
05.2024 - 10.2024
Bartender/Bar Waiter
St.Andrews Club
05.2023 - 10.2023
Bartender/Waiter
Round Hill Country Club
05.2022 - 09.2022
Waiter/bartender
Mar-a-Lago Club
11.2021 - 05.2022
Waiter
Burlingame Country Club
05.2021 - 10.2021
Waiter
Selfish Point Country Club
10.2020 - 05.2021
Waiter / Food Runner
Ballards Resort
04.2020 - 08.2020
Food Runner
Admirals Cove Country Club
10.2019 - 03.2020
High School Diploma - CAD Technician And Design
ES Marques De Pombal
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