Driven Team Leader experienced in coordinating teams to achieve strategic goals. Delivered impactful results through fostering collaboration, enhancing productivity, and streamlining processes. Focused on developing team members' skills to ensure high performance and job satisfaction.
Overview
4
4
Languages
2027
2027
years of professional experience
Work History
Team Leader |Tubes&Pipes|North & Central Europe
FERPINTA, S.A
Carregosa, Oliveira de Azeméis
06.2025 - Current
Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.
Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately.
Evaluated team performance and provided constructive feedback to improve daily goal achievement.
Resolved complex customer enquiries, disputes and complaints.
Developed open and professional relationships with team members to facilitate effective issue resolution.
Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
Managed projects to broaden and deepen commercial activity in Scandinavian and Baltic markets, enhancing market presence.
Developed and implemented innovative sales strategies, increasing market share and profitability.
Optimised sales methods to best acquire, develop and retain customers.
Prepared detailed reports on sales activity, revenue generation, and market penetration for senior management review.
Provided support and technical assistance in collaboration with Quality Department, ensuring compliance with standards.
Developed and improved technical specifications and products tailored to customer needs, collaborating with Quality, Technical, and Production Departments.
Oversaw global operations in steel tube production.
Export Sales Manager
MSS Steel Tubes, S.A.
Vila Nova de Famalicão
06.2021 - 04.2023
Developed strategies for entering international markets, expanding export opportunities.
Managed complaints with calm, clear communication and problem-solving.
Collaborated with team members to achieve target results.
Managed production processes for steel tube manufacturing, ensuring quality and compliance with industry standards.
Sales Manager France
Limoss GmbH & Co. KG
09.2020 - 05.2021
Area Sales manager to deepen and develop the French market.
Manufacturer of actuators/motors and accessories for hospital beds, adjustable bed frames, recliners, and sofas.
Export Sales Manager
FERPINTA, S.A.
Carregosa
11.2011 - 09.2020
Managed entry and development of German market, establishing key relationships and understanding market dynamics.
Created technical specifications based on customer requirements in collaboration with quality, technical and production departments to enhance product alignment.
Oversaw production processes for leading manufacturer of steel tubes, ensuring quality and compliance with industry standards.
Technical Sales Germany
Condesa Commercial Deutschland
Dortmund
04.2006 - 07.2011
Introduced tube products into German market, developing new products tailored to customers' technical requirements.
Supported GRUPO CONDESA, manufacturer of steel tubes based in Spain.
Technical Sales Assistant
FERCHAU Engineering GmbH
02.2005 - 12.2005
Sales Manager
Kampmann GmbH
Werl
03.2001 - 11.2003
Manufacturer of circular saws and blades for cutting pipes and profiles.
Technical International Sales & Product Management
Van Netten GmbH
Dortmund
08.1995 - 02.2001
Development of the project 'Export to the United States'.
Development of new products in collaboration with the Development & Research department.
Producer of chocolates and confectionery.
Elderly care assistant, part-time
ZUM GUTEN HIRTEN
Dortmund
Education
Advanced Professional Training - International Management
Berlitz Private Institute
Dortmund, Germany
Professional Training - Industrial Business and Management
Institute of Management and Commerce
Dortmund, Germany
Secondary Commercial College - Economics and Business Management
Install Assemblies, Such as Flashing, Pipes, Tubes at HVAC Duct Manufacturing UnitInstall Assemblies, Such as Flashing, Pipes, Tubes at HVAC Duct Manufacturing Unit
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