VERÓNICA DE PINA
Operations & Office Manager | Event & Project Coordinator
Torres Vedras,11
Summary
Experienced Operations and Office Manager with over 20 years of expertise in administrative management, financial oversight, project coordination, and event planning. Skilled in managing office relocations, overseeing contractors and suppliers, and ensuring cost-effective, high-quality operations. Native speaker of Portuguese and English, with a strong background in hospitality, real estate, and corporate services.
Overview
30
30
years of professional experience
3990
3990
years of post-secondary education
4
4
Languages
Work History
Administrative Assistant – Part 147 Training School
Avincis
2024.05 - Current
- Assist the General Technical Manager in ensuring the smooth operation of the training school
- Maintain compliance with aviation industry regulations, prioritizing safety and documentation accuracy
- Manage registrations and pre-registrations for training courses, ensuring accurate student records
- Oversee the archiving and recording of training documentation and reports
- Collect and update instructor and student records in various databases
- Coordinate internship programs, managing student dossiers and placements
- Manage user access and permissions for training software
- Assist in organizing and coordinating training schedules
Consultant – Administrative Services (Part-time)
CNNP – Atelier de Contas, Lda.
2021.05 - Current
- Providing administrative and financial consulting, including invoice processing, budgeting, and payroll management
- Assisting businesses in compliance with local financial regulations and operational efficiency
Real Estate Consultant
Alverdomus, Soc. Med. Lda.
2021.01 - 2024.05
- Managed client relationships, property showings, and negotiation processes
- Coordinated transactions, ensuring smooth operations and compliance with real estate regulations
Administrative Department Support (Vacation Substitution)
PaniMafra, Lda.
2023.07 - 2023.09
- Handled administrative processes, including documentation management and supplier coordination
Office & Project Coordinator
Movimento Perpétuo, Lda.
2019.02 - 2019.04
- Managed office operations, including procurement, logistics, and event planning
- Supervised contractors and service providers, ensuring quality and efficiency in project execution
- Led HR and onboarding of new hires, ensuring compliance with labor regulations
Senior Quality Analyst / In-House Training
Accenture Business Process Services, S.A.
2017.10 - 2019.01
- Conducted quality assurance assessments, developed training programs, and improved workflow efficiency
- Championed a culture of continuous learning within the Quality Analyst team, regularly sharing best practices and lessons learned to enhance collective capabilities.
Secretary / Hospitality & Customer Relations
Adega do Almirante, Act. Hoteleiras, Lda.
2017.04 - 2017.09
- Managed guest experiences, reservations, and administrative operations in a hospitality setting
- Oversaw event planning and supplier coordination
Operations & HR Manager | Event & Office Relocation Coordinator
7 Camicie Franchising
2010.01 - 2014.01
- Led HR and payroll management, ensuring compliance with labor regulations
- Planned and executed a full office relocation, including selecting, contracting, and managing vendors
- Organized corporate events, trade fairs, and promotional activities
Office Manager | Supplier & Maintenance Oversight
Sete Ventos Trading, Lda.
1999.01 - 2009.01
- Oversaw daily operations, including budget control, procurement, and logistics
- Managed office space setup, vendor negotiations, and maintenance service coordination
Legal Secretary
Barrocas & Sarmento
1998.01 - 1999.01
On-site Secretary
Excelteam S.A.
1996.01 - 1997.01
Secretary
Radical Arquitetos, Lda.
1995.01 - 1996.01
Education
• Executive Secretarial Course
Tecla, Academia Comercial
Lisbon 2001.04 - 1997.01
Level 4 QNQ/QEQ - Wellness Massage Therapist
IEFP
Lisbon2020-01
Level 4 QNQ/QEQ - Accounting Assistant
Tecla, Academia Comercial
IEFP2022-01
Skills
- Operations & Office Management
- Financial Management (Budgeting, Payroll, Invoicing)
- Event Planning & Execution
- Contractor & Supplier Coordination
- Hospitality & Customer Experience
- Team Leadership & Staff Coordination
- Regulatory Compliance & Risk Management
- IT & Booking Systems (CRM, Accounting Software)
- Social Media & Marketing Support
- Training Coordination & Administrative Compliance
Additional Information
- Marketing
- HR Management
- Event Planning & Management
- Food Hygiene & Safety (HACCP)
Timeline
Administrative Assistant – Part 147 Training School
Avincis
2024.05 - Current
Administrative Department Support (Vacation Substitution)
PaniMafra, Lda.
2023.07 - 2023.09
Consultant – Administrative Services (Part-time)
CNNP – Atelier de Contas, Lda.
2021.05 - Current
Real Estate Consultant
Alverdomus, Soc. Med. Lda.
2021.01 - 2024.05
Office & Project Coordinator
Movimento Perpétuo, Lda.
2019.02 - 2019.04
Senior Quality Analyst / In-House Training
Accenture Business Process Services, S.A.
2017.10 - 2019.01
Secretary / Hospitality & Customer Relations
Adega do Almirante, Act. Hoteleiras, Lda.
2017.04 - 2017.09
Operations & HR Manager | Event & Office Relocation Coordinator
7 Camicie Franchising
2010.01 - 2014.01
• Executive Secretarial Course
Tecla, Academia Comercial
2001.04 - 1997.01
Office Manager | Supplier & Maintenance Oversight
Sete Ventos Trading, Lda.
1999.01 - 2009.01
Legal Secretary
Barrocas & Sarmento
1998.01 - 1999.01
On-site Secretary
Excelteam S.A.
1996.01 - 1997.01
Secretary
Radical Arquitetos, Lda.
1995.01 - 1996.01
Level 4 QNQ/QEQ - Wellness Massage Therapist
IEFP
Level 4 QNQ/QEQ - Accounting Assistant
Tecla, Academia Comercial