Vitória Lopes

• Company Overview: luxury brands store
• Luxury brands store
• Delivered exceptional customer support service.
• Enhanced customer experience through superior service.
• Prioritized addressing customer needs efficiently.
• Ensured tidiness of all areas consistently.
• Generated significant revenue through consistent sales excellence.
• Cultivated long-term client partnerships.
• Manage all operations independently at the Fred Perry Boutique.
• Display the products in the store
• Design and create window displays in collaboration with my merchandising colleagues
• Help my colleagues in other departments of the store at the same time

Joined JD Sports as Sales Assistant on June 6th, 2024.

When joining the company I performed diverse daily sales and customer service tasks throughout my day.

As my job required I had to make sure the shop was always in an organized and clean condition consistently.

Also, in the company I had to ensured superior customer experiences contributing to high sales numbers.

• Executed organization strategies to optimize storage and layout efficiency.
• Ensured top-quality assistance for customers.
• Processed customer transactions efficiently.
• Managed return and change procedures.