Cláudia Sofia Mão de Ferro Felício
Summary
Experienced with managing employee records and providing administrative support in HR. Utilizes comprehensive understanding of HR policies to ensure regulatory compliance and improve employee satisfaction. Knowledge of implementing efficient onboarding procedures and maintaining accurate HR databases.
Overview
29
29
years of professional experience
Work History
Human Resources Technician
Borrachas Portalegre, Soc. Unipessoal, Lda
02.2020 - Current
- Payroll processing (all inherent tasks);
- Management of wage garnishments;
- Management of daily hours worked;
- Workforce and Turnover Management;
- Management of Overtime Work and Bank of Hours;
- Closing of the month with the sending of all information to Accounting;
- Verification and validation of Temporary Work invoices;
- Various administrative tasks.
Administrative Technician
Borrachas Portalegre, Soc. Unipessoal, Lda
01.2015 - 01.2020
- Time Management;
- Management of Absences, Vacations, Overtime;
- Preparation of information for the end of the month;
- Performance Evaluation;
- Training Support;
- Various administrative tasks.
Administrative
Borrachas Portalegre, Soc. Unipessoal, Lda
03.2011 - 01.2015
- Occupational Health and Safety;
- Management (purchase and delivery) of PPE Stocks;
- Daily checks of Safety Conditions;
- Daily registration, on file, of Check-list (UAP's);
- Registration and monitoring of Risk Situation Sheets;
- Receipt and monitoring of external companies;
- Control of the maintenance (tidiness and cleaning) of the outdoor areas;
- Various administrative functions;
- Collaboration in the control, identification and forwarding of waste;
- Filling out GAR's and registering on file.
Administrative
Borrachas Portalegre, Soc. Unipessoal, Lda
10.2008 - 03.2011
- Human resources:
- Time Management (CRONOS);
- Management of Absences, Vacations, Overtime;
- Data Insertion for Payroll Processing (ArtSOFT).
- Occupational Health and Safety:
- PPE Stock Management;
- Various administrative functions.
Real Estate Agent
ERA and REMAX Portalegre
12.2006 - 07.2008
- Company Overview: Real Estate Brokerage;
- Acquisition of Selling Customers;
- Acquisition of Buyer Customers;
- Procedural Handling (Bank Credits, Finance, Land Registry Office, Deeds).
Partner - Commercial Establishment Manager
Felício, Comércio de Vestuário e Acessórios, Lda
06.1999 - 11.2006
- Company Overview: Fashion Accessories Retail
Direct selling; - Service;
- All Administrative process (Suppliers, Banks, Invoicing).
Jeweler
Sole Proprietorship
05.1996 - 05.1999
- Company Overview: Jewellery Workshop;
- Design of Jewellery pieces;
- All parts manufacturing;
- Sale of Jewellery pieces;
- Organization of Company documents.
Education
Technological Specialisation Course (CET) - Accounting
School of Technology, Management And Design
Portalegre, Portugal09.2015
Safety - Risk Assessment And Control
SOPROFOR – Sociedade Promotora De Formação, Lda
11.2014
Safety - Initiation
SN – Centro De Formação
Portalegre, Portugal09.2011
French - Nível 1
ALLIANCE FRANÇAISE
12.2010
Excel - Operation And Programming
COMPETIR – Formação E Serviços, S.A.
07.2009
Computer Skills - Computer Skills
RE/MAX Portugal
06.2008
Acquisition Activity - Real Estate Acquisition Activity
InCI
04.2007
English Course For Customer Service -
PROFIFORMA
07.2006
Completion 12th Year of Schooling - Completion 12th Year of Schooling
Escola Secundária De S. Lourenço
Portalegre06-1992
Skills
- Payroll processing;
- Employee onboarding;
- Employee relations management;
- Organizational development
- Confidential document control
- Background checks
- Risk management
- Job analysis
- Employee surveys
- Compensation and benefits
- HR information systems
Additional Information
Training on Housing Loans, given by Banking Institutions (BPI, MILLENNIUM, CGD and BES), Awareness Training: "Hygiene and Safety at Work – Risk Assessment", "Manual Handling of Loads", "Safety in Car Driving", "First Aid".
Since 1998, several participations in the secretariat of Off-Road events, organized by Clube Aventura (ACP).
Promotion actions in different areas
Personal Information
- Date of Birth: 11/26/74
- Gender: Feminino
- Nationality: Portuguesa
- Driving License: Carta de Veículos Ligeiros (B)
Languages
English
Professional Working
Spanish
Limited Working
French
Limited Working
Timeline
Human Resources Technician
Borrachas Portalegre, Soc. Unipessoal, Lda
02.2020 - Current
Administrative Technician
Borrachas Portalegre, Soc. Unipessoal, Lda
01.2015 - 01.2020
Administrative
Borrachas Portalegre, Soc. Unipessoal, Lda
03.2011 - 01.2015
Administrative
Borrachas Portalegre, Soc. Unipessoal, Lda
10.2008 - 03.2011
Real Estate Agent
ERA and REMAX Portalegre
12.2006 - 07.2008
Partner - Commercial Establishment Manager
Felício, Comércio de Vestuário e Acessórios, Lda
06.1999 - 11.2006
Jeweler
Sole Proprietorship
05.1996 - 05.1999
Technological Specialisation Course (CET) - Accounting
School of Technology, Management And Design
Safety - Risk Assessment And Control
SOPROFOR – Sociedade Promotora De Formação, Lda
Safety - Initiation
SN – Centro De Formação
French - Nível 1
ALLIANCE FRANÇAISE
Excel - Operation And Programming
COMPETIR – Formação E Serviços, S.A.
Computer Skills - Computer Skills
RE/MAX Portugal
Acquisition Activity - Real Estate Acquisition Activity
InCI
English Course For Customer Service -
PROFIFORMA
Completion 12th Year of Schooling - Completion 12th Year of Schooling
Escola Secundária De S. Lourenço
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