Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic
FRANCISCO CARVALHO

FRANCISCO CARVALHO

Porto,Portugal

Summary

Highly motivated to pursue my career on the financial area, where I have already gained some experience on the proxy and settlement departments, always aiming at efficiency and rigor, as well as 100% dedication. My aim is to continue developing skills and knowledge that will allow me to become a valuable asset at company level.

Overview

2
2
years of professional experience
16
16
years of post-secondary education

Work history

Corporate Actions/ Income Processing Analyst

BNP Paribas
01.2023 - 08.2023
  • Provide accurate and detailed information to clients and service partners
  • Manage all queries and client service requests in the dedicated tools of statistical analysis of activity
  • Develop knowledge of existing markets, their changes, and financial instruments by making regular use of various information sources

Settlement Account Manager

BNP Paribas
10.2023 - 10.2024
  • Managed client queries, playing a fundamental role in the efficient management of settlement operations within target-2-securities (T2S) structure and the swift system.
  • Delivered high level of service to clients, maintaining permanent contact with them in order to optimize the settlement of their trades.
  • Handled customer concerns and complaints to resolve issues and build loyalty.

Education

Bachelor's Degree in Economics - Economics

ISEG - LISBON SCHOOL OF ECONOMICS AND MANAGEMENT
Lisbon
09.2016 - 09.2022

Until 9th grade -

Lycée Français International De Porto
Porto
09.2002 - 06.2012

Skills

  • Very organized, methodical and communicative
  • Ability to work under pressure and multitask, individually and in a team
  • Client focused and always striving to provide excellent customer service

Languages

Portuguese
Native
French
Advanced (C1)
English
Advanced (C1)

Custom

FINANCIAL EXCEL (Level: 1/3)

Timeline

Settlement Account Manager

BNP Paribas
10.2023 - 10.2024

Corporate Actions/ Income Processing Analyst

BNP Paribas
01.2023 - 08.2023

Bachelor's Degree in Economics - Economics

ISEG - LISBON SCHOOL OF ECONOMICS AND MANAGEMENT
09.2016 - 09.2022

Until 9th grade -

Lycée Français International De Porto
09.2002 - 06.2012

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FRANCISCO CARVALHO