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I have over 10 years experience as a Service Desk Agent in the Dutch, English and German languages. I have worked for companies in Lisbon, Portugal such as Fujitsu, Foundever and Cognizant. Also, I have worked for 25 years in the hospitality industry, and have experience in higher-class restaurants. I owned my own business in Cascais Portugal, and Varzea de Sintra Portugal. I am native Dutch and speak and write fluent English. Besides my Dutch and English I speak Portuguese.

Dedicated Customer Service Representative with proven skills in problem-solving and team collaboration. Successfully resolved customer inquiries and trained new staff, enhancing overall satisfaction and operational efficiency.

Professional coach from Portugal with 8 years of experience in Youth Academies and U18 teams. Enthusiastic and passionate, very comfortable with team and player training with an innovative approach to traditional basketball.

Architectural Draftsman with 2+ years of experience in residential architectural projects, specializing in ArchiCAD, Autocad Autodesk Revit (BIM). Skilled in construction drawings, submission drawings, execution drawings, 2D detailing, and 3D visualization using Enscape. Seeking BIM Technician / Architectural Technologist roles in Ireland with visa sponsorship.

Professional with 26 years of experience in customer service, sales, and daily cash handling. Possesses extensive knowledge of basic computer tools, enabling efficient execution of daily tasks and effective information management. Strong commitment to team support and ensuring smooth operational workflow.

Dynamic Business Support Manager with over a decade of experience in operations management within the financial services sector. Specialist in driving strategic projects, enhancing operational efficiencies, and implementing risk management frameworks. Achievements include automating processes that improved SLA percentages and receiving the prestigious 'MVP' award for exceptional performance. Proven ability to lead teams, ensuring effective alignment and support to achieving Organizations objectives.

En tant qu'agent logistique, j'ai pour mission de coordonner et d'optimiser les opérations liées à la chaîne d'approvisionnement d'une entreprise. Je suis responsable de la réception, du stockage, de la préparation des commandes et de l'expédition des produits. Je veille à la gestion rigoureuse des stocks, en utilisant des outils informatiques et des systèmes de gestion des entrepôts.

Broadly experienced specialist in international aviation transportation, particularly focused on commercial projects for air carriers in the Chinese market. Let alone a multi-task (from airport and GH departments coordination via establishing representative office to liaison with Chinese aviation authority bodies) and multi-cultural background (bridging between China and Europe since having lived and worked in Beijing for nearly 10 years). Up to ten air carriers of different scales guided, dozens of international routes launched and dozens of airports within China cooperated with are under my belt.

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